CN105719173A - Order processing method and order processing device - Google Patents
Order processing method and order processing device Download PDFInfo
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- CN105719173A CN105719173A CN201610035351.5A CN201610035351A CN105719173A CN 105719173 A CN105719173 A CN 105719173A CN 201610035351 A CN201610035351 A CN 201610035351A CN 105719173 A CN105719173 A CN 105719173A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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Abstract
The invention relates to an order processing method and an order processing device. The order processing method comprises steps of receiving an order; determining at least one user for the order at least partially based on user preference; and sending the order to the at least one user. In this way, by considering the user preference, order processing efficiency can be increased and user satisfaction can be improved.
Description
Technical field
Embodiment of the disclosure and relate generally to computer application field, and relate more specifically to order processing method and order processing apparatus.
Background technology
Along with the development of electronic information, obtain based on the order placement service of mobile Internet and be widely used.To call a taxi, passenger initiates chauffeur request by application of calling a taxi, and then system generates chauffeur order, and according to nearby vehicle situation, order is sent to driver's client, and driver's client accepts the order of passenger by clicking the modes such as ACK button.
Still to call a taxi, existing order processing method mainly includes competition for orders and assigns two kinds of methods.But, in these methods, there is a serious problem, namely the user preference (such as, order wish) of driver self is not accounted for interior, thus the satisfaction of driver own is not high enough, and may result in order processing inefficiency.
Therefore, how to improve user (for calling a taxi, for instance, driver) satisfaction, improve order processing efficiency further, become a kind of problem needing solution badly.
Summary of the invention
For the problems referred to above, embodiment of the disclosure and provide a kind of order processing method and order processing apparatus.
An aspect of this disclosure provides a kind of order processing method.The method includes: receive order；It is based at least partially on user preference, determines at least one user for described order；And described order is sent at least one user described.
In certain embodiments, it is based at least partially on user preference, determines that at least one user includes for described order: obtaining its corresponding user preference from potential user, described user preference at least includes destination information；And the destination according to described destination information Yu described order, determine at least one user for described order.
In certain embodiments, for described order, the destination according to described destination information Yu described order, determines that at least one user includes: when described destination information is consistent with the destination of described order, determine at least one user for described order.
In certain embodiments, it is based at least partially on user preference, determines that at least one user includes for described order: based on History Order information, it is determined that the user preference of each potential user, think that at least one user determined by described order.
In certain embodiments, based on History Order information, it is determined that the user preference of each potential user includes: distribute weight to the information element in described History Order information；For information element, it is determined that the priority of each potential user；And for each potential user, according to the weight distributed, described priority is sued for peace, to determine the user preference of each potential user.
Another aspect of the present disclosure provides a kind of order processing apparatus.This equipment includes: receive device, is configured to receive order；Determine device, be configured to be based at least partially on user preference, determine at least one user for described order；And dispensing device, it is configured to described order is sent at least one user described.
In certain embodiments, described determining that device includes: acquisition module, be configured to obtain its corresponding user preference from potential user, described user preference at least includes destination information；And determine module, it is configured to the destination according to described destination information Yu described order, determines at least one user for described order.
In certain embodiments, described determine that module is further configured to: when described destination information is consistent with the destination of described order, determine at least one user for described order.
In certain embodiments, described determine that device includes: History Order processing module, be configured to based on History Order information, it is determined that the user preference of each potential user, think that at least one user determined by described order.
In certain embodiments, described History Order processing module is further configured to: distribute weight to the information element in described History Order information；For information element, it is determined that the priority of each potential user；And for each potential user, according to the weight distributed, described priority is sued for peace, to determine the user preference of each potential user.
The another aspect of the disclosure provides a kind of order processing apparatus.This equipment includes: processor, and described processor is configured to perform the method according to the first aspect of the disclosure.
The exemplary solution that the exemplary embodiment of the disclosure provides is by considering user preference, it is possible to improves order processing efficiency, improves user satisfaction.
Accompanying drawing explanation
In conjunction with accompanying drawing and with reference to described further below, the feature of the presently disclosed embodiments, advantage and other aspects will be apparent from, and illustrate some embodiments of the disclosure by way of example, and not by way of limitation at this.In the accompanying drawings:
Fig. 1 is the diagram schematic diagram according to the order processing environment that embodiment of the disclosure；
Fig. 2 is the diagram flow chart according to the order processing method that embodiment of the disclosure；And
Fig. 3 is the diagram block diagram according to the order processing apparatus that embodiment of the disclosure.
Detailed description of the invention
Each exemplary embodiment of the disclosure is described in detail below with reference to accompanying drawing.Flow chart and block diagram in accompanying drawing illustrate the architectural framework in the cards of method and system of the various embodiments according to the disclosure, function and operation.It should be noted that, each square frame in flow chart or block diagram can represent a part for a module, program segment or code, and a part for described module, program segment or code can include one or more for realizing the executable instruction of the logic function of defined in each embodiment.It should also be noted that in some realization alternately, the function marked in square frame can also occur according to being different from the order marked in accompanying drawing.Such as, two square frames succeedingly represented can essentially perform substantially in parallel, or they can also perform sometimes in a reverse order, and this depends on involved function.It is also noted that be, the combination of the square frame in each square frame in flow chart and/or block diagram and flow chart and/or block diagram, the special hardware based system that can use the function or operation that perform regulation realizes, or the combination of specialized hardware and computer instruction can be used to realize.
Should be appreciated that and provide these exemplary embodiments merely to make those skilled in the art better understood when and then realize embodiment of the disclosure, and do not in any way limit the scope of the invention.
With reference to Fig. 1, which illustrates the schematic diagram according to the order processing environment 100 that embodiment of the disclosure.For the purpose of simple, in conjunction with professional application, this order processing environment 100 is described.As shown in Figure 1, passenger uses mobile equipment 101-105 to generate order, mobile equipment may refer to various have network access facility, carry various operating system (including but not limited to iOS, Android, WindowsPhone etc.), can customize the terminal unit of various function according to user's request, includes but not limited to smart mobile phone, panel computer, intelligence wearable device etc..Additionally, relevant chauffeur application can be provided with in mobile equipment 101-105, thus order can be used the chauffeur application in mobile equipment 101-105 to generate by passenger.
Similarly, driver uses mobile equipment 111-115 to receive order, moves at these and can be provided with relevant order application in equipment, such that it is able to received order by order application and accepted an order by the mode such as button, voice.In some cases, passenger the chauffeur application used and the order application used by driver can by one independent should for implementing.
Additionally, order processing environment 100 can also include server 120.Server 120 can receive order from the mobile equipment 101-105 etc. that passenger uses, and filters out some orders, to be sent to mobile equipment 111-115 etc., thus distributing order to driver or making driver's competition for orders.When driver accepts an order or after competition for orders, send to server 120 and confirm message.Then server 120 can send, to the mobile equipment 101-105 that passenger uses, the message that order has been accepted by certain driver.When competition for orders, server 120 can also pass through to calculate determines the driver optimum for this order, and the mobile equipment used to passenger sends the message that order has been accepted by this optimum driver.
In certain embodiments, server 120 when the order that screening sends to driver it is further contemplated that the user preference of driver.The user preference of driver can be collected from the mobile equipment that driver uses or determine according to History Order information.
It should be noted that, schematically illustrate according to the order processing environment 100 that embodiment of the disclosure although Fig. 1 combines application of calling a taxi, but embodiment of the disclosure and be not limited to such implementation environment, and can apply to other applied environments, for instance food and drink, shopping etc..
With reference to Fig. 2, which illustrates the flow chart according to the method 200 determining order for user that embodiment of the disclosure.
In step 201, receive order.For application of calling a taxi, the mobile equipment 101-105 that these orders such as passenger shown in Fig. 1 uses is generated.
Then, in step 202, based in part on user preference, determine at least one user for order.Such as, in application of calling a taxi, server according to the user preference of driver (that is, the user of order), can determine a driver for order, and this method is commonly called appointment method.Otherwise, it is also possible to determining multiple driver for order, multiple drivers carry out competition for orders, this method is commonly called competition for orders method.
In certain embodiments, obtaining its corresponding user preference from potential user, these user preferences at least include destination information, and according to the relation between destination information and the destination of order, determine at least one user for order.In one example, " potential user " can include any active user, and namely the user of any preparation reception order can be viewed as potential user.In one example, " potential user " can also only include being undertaken screening by conventional order processing method and the user that obtains.For application of calling a taxi, " potential user " can include the driver of any preparation order, it is also possible to only includes the driver obtained by conventional order processing method screening, etc..As in the introduction introduce, conventional order processing method is generally left out the preference of user (such as, driver).
Still for application of calling a taxi, such as, potential user can be made to input destination information on mobile terminals or use location technology digging user preference destination information, these destination informations can be geographic name (such as, Shangdi), or a coordinate (such as, longitude and latitude) on map, or certain scope (such as, near Back Long View 2 kilometers) etc..For example, it is also possible to arrange some conventional destination informations, consequently facilitating fast select.In certain embodiments, when preferred destination information is consistent with the destination of order, at least one user is determined for order.Such as, if the destination information obtained from some users is Shangdi, and the destination of order is also Shangdi, then can determine these users for these orders.In certain embodiments, preferred destination information can also be inconsistent with the destination of order.Such as, if the destination of order is A, the preferred destination information of user is that B, A and B are inconsistent, but A place is gone to that the order in B place is more, relatively concentrate, then can also determine, for these orders, the user that destination information is B.Thus, user is after completing these orders, it is easier to receive the order going to place B.Such as, the order of which route is compared concentration and can be obtained by big data analysis.
In certain embodiments, based on History Order information, it is determined that the user preference of each potential user, think that at least one user determined by described order.Such as, from History Order information, extract the user preference of potential user, thus the user preference according to potential user, it is determined that at least one user.For application of calling a taxi, History Order information can include the information such as the time of the departure place of the History Order that user receives, destination and order, the amount of money.These information generally can reflect user preference.
In certain embodiments, in order to user preference is carried out quantitative expression, and then being further processed, being weighted by with model, History Order information being processed, thus extracting user preference.
Specifically, first, weight is distributed to the information element in History Order information.For application of calling a taxi, these information elements can include but not limited to departure place, destination, duration, the amount of money etc..
Then, for information element, it is determined that the priority of each potential user.Priority can be realized by the mode marked, for instance, the more high scoring of priority is more high.For application of calling a taxi, if it is considered that this information element of the order amount of money, if the order amount of money of the order amount of money in the History Order information of then driver A and the order considered very close to, then can give the priority that this driver is higher, for instance, higher scoring.In other words, if fallen far short, then give the priority that this driver is relatively low, for instance, relatively low scoring.These scorings can be normalized, for instance with 100% for the highest scoring.
Finally, these priority are sued for peace according to the weight distributed for each potential user, to determine the user preference of each potential user.Such as, the mathematic(al) representation based on the weighted sum method of scoring is: final scoring=w1*v1+ ...+wm*vm, wherein vi (i=1 ... m) represent the normalization scoring of certain information element, wm (i=1 ... m) represent the weight of this information element.After determining final scoring, it may be determined that these scorings are higher than the user of predetermined threshold, thus sending order to these users.
In certain embodiments, it is also contemplated that be combined with conventional order processing method.Such as, if according to the destination of multiple drivers that said method is determined is identical, then can further determine that one or more driver according to conventional order processing method.Conventional order processing method such as can determine one or more driver according to the distance size between driver and passenger.As another example, first order can be processed by conventional order processing method, determining one or more driver for this order, then considering the user preference of determined or driver, thus filtering out one or more driver more preferably further.
In step 203, order is sent at least one user determined.For application of calling a taxi, as the driver of user of order after receiving order, it is possible to order or competition for orders, thus concluding the transaction with passenger.
Fig. 3 is the block diagram according to the order processing apparatus 300 that embodiment of the disclosure.This equipment 300 includes: receive device 301, is configured to receive order；Determine device 302, be configured to be based at least partially on user preference, determine at least one user for described order；And dispensing device 303, it is configured to described order is sent at least one user described.
In certain embodiments, it is determined that device 302 includes: acquisition module, being configured to obtain its corresponding user preference from potential user, described user preference at least includes destination information；And determine module, it is configured to the destination according to described destination information Yu described order, determines at least one user for described order.
In certain embodiments, described determine that module is further configured to: when described destination information is consistent with the destination of described order, determine at least one user for described order.
In certain embodiments, it is determined that device 302 includes: History Order processing module, it is configured to based on History Order information, it is determined that the user preference of each potential user, thinks that at least one user determined by described order.
In certain embodiments, described History Order processing module is further configured to: distribute weight to the information element in described History Order information；For information element, it is determined that the priority of each potential user；And for each potential user, according to the weight distributed, described priority is sued for peace, to determine the user preference of each potential user.
Another aspect according to the disclosure, it is provided that a kind of order processing apparatus, including: processor, described processor is configured to: receive order；It is based at least partially on user preference, determines at least one user for described order；And described order is sent at least one user described.
Should be appreciated that above order processing apparatus can profit realize in various manners.Such as, in certain embodiments, above order processing apparatus can pass through being implemented in combination in of hardware, software or software and hardware.Wherein, hardware components can utilize special logic to realize；Software section then can store in memory, by suitable instruction execution system, for instance microprocessor or special designs hardware perform.It will be understood by those skilled in the art that above-mentioned method and system can use computer executable instructions and/or be included in processor control routine to realize, for instance on the such as programmable memory of the mounting medium of disk, CD or DVD-ROM, such as read only memory (firmware) or the data medium of such as optics or electrical signal carrier, provide such code.The equipment that embodiment of the disclosure and device are possible not only to the hardware circuit of the quasiconductor by such as super large-scale integration or gate array, such as logic chip, transistor etc. or the such as programmable hardware device of field programmable gate array, programmable logic device etc. and realize, the software realization such as performed by various types of processors can also be used, it is also possible to realized by the combination (such as firmware) of above-mentioned hardware circuit and software.
Although it should be noted that, be referred to some devices of equipment or sub-device in detailed descriptions above, but this division is merely exemplary but not enforceable.It practice, according to embodiment of the disclosure, the feature of two or more devices above-described and function can embody in one apparatus.Otherwise, the feature of an above-described device and function can Further Division for be embodied by multiple devices.
The foregoing is only and embodiment of the disclosure alternative embodiment, be not limited to and embodiment of the disclosure, for a person skilled in the art, embodiment of the disclosure there are various modifications and variations.All within the spirit that embodiment of the disclosure and principle, any amendment of making, equivalence replacement, improvement etc., should be included within the protection domain that embodiment of the disclosure.
Embodiment of the disclosure although describing by reference to some specific embodiments, it should be appreciated that, embodiment of the disclosure and be not limited to disclosed specific embodiment.Embodiment of the disclosure and be intended to various amendments included in the spirit and scope of claims and equivalent arrangements.Scope of the following claims meets broadest explanation, thus comprising all such amendments and equivalent structure and function.
Claims (10)
1. an order processing method, including:
Receive order；
It is based at least partially on user preference, determines at least one user for described order；And
Described order is sent at least one user described.
2. method according to claim 1, at least a part of which is based in part on user preference, determines that at least one user includes for described order:
Obtaining its corresponding user preference from potential user, described user preference at least includes destination information；And
Destination according to described destination information Yu described order, determines at least one user for described order.
3. for described order, method according to claim 2, the wherein destination according to described destination information Yu described order, determine that at least one user includes:
When described destination information is consistent with the destination of described order, determine at least one user for described order.
4. method according to claim 1, at least a part of which is based in part on user preference, determines that at least one user includes for described order:
Based on History Order information, it is determined that the user preference of each potential user, think that at least one user determined by described order.
5. method according to claim 4, wherein based on History Order information, it is determined that the user preference of each potential user includes:
Weight is distributed to the information element in described History Order information；
For described information element, it is determined that the priority of each potential user；And
For each potential user, according to the weight distributed, described priority is sued for peace, to determine the user preference of each potential user.
6. an order processing apparatus, including:
Receive device, be configured to receive order；
Determine device, be configured to be based at least partially on user preference, determine at least one user for described order；And
Dispensing device, is configured to described order is sent at least one user described.
7. equipment according to claim 6, wherein said determines that device includes:
Acquisition module, is configured to obtain its corresponding user preference from potential user, and described user preference at least includes destination information；And
Determine module, be configured to the destination according to described destination information Yu described order, determine at least one user for described order.
8. equipment according to claim 7, wherein said determines that module is further configured to:
When described destination information is consistent with the destination of described order, determine at least one user for described order.
9. equipment according to claim 6, wherein said determines that device includes:
History Order processing module, is configured to based on History Order information, it is determined that the user preference of each potential user, thinks that at least one user determined by described order.
10. equipment according to claim 9, wherein said History Order processing module is further configured to:
Weight is distributed to the information element in described History Order information；
For described information element, it is determined that the priority of each potential user；And
For each potential user, according to the weight distributed, described priority is sued for peace, to determine the user preference of each potential user.
Priority Applications (9)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610035351.5A CN105719173A (en) | 2016-01-19 | 2016-01-19 | Order processing method and order processing device |
| PCT/CN2016/072837 WO2016124118A1 (en) | 2015-02-02 | 2016-01-29 | Order processing method and system |
| PH12017501388A PH12017501388A1 (en) | 2015-02-02 | 2016-01-29 | Methods and systems for order processing |
| MYPI2017001131A MY181464A (en) | 2015-02-02 | 2016-01-29 | Methods and systems for order processing |
| US15/547,528 US10657581B2 (en) | 2015-02-02 | 2016-01-29 | Methods and systems for order processing |
| SG11201706269QA SG11201706269QA (en) | 2015-02-02 | 2016-01-29 | Methods and systems for order processing |
| GB1712642.6A GB2550523A (en) | 2015-02-02 | 2016-01-29 | Methods and systems for order processing |
| HK18106251.1A HK1246941A1 (en) | 2015-02-02 | 2018-05-15 | Methods and systems for order processing |
| US16/869,447 US11315170B2 (en) | 2015-02-02 | 2020-05-07 | Methods and systems for order processing |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610035351.5A CN105719173A (en) | 2016-01-19 | 2016-01-19 | Order processing method and order processing device |
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| CN105719173A true CN105719173A (en) | 2016-06-29 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201610035351.5A Pending CN105719173A (en) | 2015-02-02 | 2016-01-19 | Order processing method and order processing device |
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| CN107292561A (en) * | 2017-06-26 | 2017-10-24 | 北京帮带西东网络科技有限公司 | A kind of dispatching method matched based on mobile interchange big data along band |
| CN107451878A (en) * | 2017-06-01 | 2017-12-08 | 北京小度信息科技有限公司 | order processing method and device |
| CN107886279A (en) * | 2017-11-29 | 2018-04-06 | 商派软件有限公司 | A kind of full channel inventory allocation method based on businessman stock |
| CN108038747A (en) * | 2017-11-29 | 2018-05-15 | 商派软件有限公司 | A kind of e-commerce order commodity and the incompatible processing method of warehouse article |
| CN108171561A (en) * | 2017-11-29 | 2018-06-15 | 商派软件有限公司 | A kind of full channel order merging treatment method |
| CN108171562A (en) * | 2017-11-29 | 2018-06-15 | 商派软件有限公司 | A kind of full channel order sorts out automatic processing method |
| CN108182618A (en) * | 2017-11-29 | 2018-06-19 | 商派软件有限公司 | A kind of method that the quick-fried money order of e-commerce is supported to fulfil |
| CN108197851A (en) * | 2017-11-29 | 2018-06-22 | 商派软件有限公司 | A kind of e-commerce mostly single flow distribution method with address |
| WO2018201979A1 (en) * | 2017-05-05 | 2018-11-08 | 腾讯科技（深圳）有限公司 | Method and system for vehicle recommendation, and device therefor |
| CN109840728A (en) * | 2017-11-29 | 2019-06-04 | 商派软件有限公司 | A kind of distribution method selecting logistics company according to customer remark |
| CN109840823A (en) * | 2017-11-29 | 2019-06-04 | 商派软件有限公司 | One kind being based on the special order batch processing method of full channel |
| CN113379484A (en) * | 2021-05-31 | 2021-09-10 | 五八到家有限公司 | Method, system, equipment and medium for fast matching orders |
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| CN107451878A (en) * | 2017-06-01 | 2017-12-08 | 北京小度信息科技有限公司 | order processing method and device |
| CN107292561A (en) * | 2017-06-26 | 2017-10-24 | 北京帮带西东网络科技有限公司 | A kind of dispatching method matched based on mobile interchange big data along band |
| CN108182618A (en) * | 2017-11-29 | 2018-06-19 | 商派软件有限公司 | A kind of method that the quick-fried money order of e-commerce is supported to fulfil |
| CN108171561A (en) * | 2017-11-29 | 2018-06-15 | 商派软件有限公司 | A kind of full channel order merging treatment method |
| CN108171562A (en) * | 2017-11-29 | 2018-06-15 | 商派软件有限公司 | A kind of full channel order sorts out automatic processing method |
| CN108038747A (en) * | 2017-11-29 | 2018-05-15 | 商派软件有限公司 | A kind of e-commerce order commodity and the incompatible processing method of warehouse article |
| CN108197851A (en) * | 2017-11-29 | 2018-06-22 | 商派软件有限公司 | A kind of e-commerce mostly single flow distribution method with address |
| CN107886279A (en) * | 2017-11-29 | 2018-04-06 | 商派软件有限公司 | A kind of full channel inventory allocation method based on businessman stock |
| CN109840728A (en) * | 2017-11-29 | 2019-06-04 | 商派软件有限公司 | A kind of distribution method selecting logistics company according to customer remark |
| CN109840823A (en) * | 2017-11-29 | 2019-06-04 | 商派软件有限公司 | One kind being based on the special order batch processing method of full channel |
| CN113379484A (en) * | 2021-05-31 | 2021-09-10 | 五八到家有限公司 | Method, system, equipment and medium for fast matching orders |
| CN113379484B (en) * | 2021-05-31 | 2023-06-06 | 五八到家有限公司 | Method, system, equipment and medium for quick matching of orders |
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