Abstract
The surprise arrival of the COVID-19 pandemic produced an accelerated transition in all educational institutions, forcing them to take advantage of digital technologies and the Internet to ensure that their operation could keep going. In this document, a study of various scientific articles, reports, publications, and existing documentation on the digital transformation processes launched in the different Latin American universities was carried out, presenting the methodological proposals promoted toward the new modalities of remote education, the reinvention of administrative processes, and the support provided to the university community to reduce the digital divide. An online survey was designed to know the advances in the digital transformation (DT) of 20 universities in Latin America. Outcomes of the online survey supply insights in four key DT objectives: teaching and learning, student support, research, and administration. Also, a case study of the implementation and monitoring of the DT model at the Technological University of Panama and its projections was considered.
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Acknowledgements
We would like to thank the universities belonging to the Central American Higher University Council (CSUCA), the Council of Rectors of Panama (CRP) and other universities for completing the survey applied in this study. Authors of this article are members of the National Research System of SENACYT.
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Castillo, A., Villarreal, V., Mora, D., Alaín, L. (2021). State of Digital Transformation in the Universities of Central America. In: Burgos, D., Branch, J.W. (eds) Radical Solutions for Digital Transformation in Latin American Universities. Lecture Notes in Educational Technology. Springer, Singapore. https://doi.org/10.1007/978-981-16-3941-8_7
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DOI: https://doi.org/10.1007/978-981-16-3941-8_7
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