Knowledge sharing via social media in software development: a systematic literature review

• Begel, A., R. DeLine, and T. Zimmermann. 2010. Social media for software engineering. In Proceedings of the FSE/SDP Workshop on the Future of Software Engineering Research, Santa Fe, New Mexico, USA.

• Bell, B.S., and S.W.J. Kozlowski. 2002. A typology of virtual teams: Implications for effective leadership. Group & Organizational Management 27 (1): 14–49.

  Article  Google Scholar 

• Bertoni, et al. 2012. The rise of social product development. International Journal of Networking and Virtual Organisations 11 (2): 188–207.

  Article  Google Scholar 

• Black, S., R. Harrison, and M. Baldwin. 2010. A survey of social media use in software systems development. In Proceedings of the 1st Workshop on Web 2.0 for Software Engineering, 1.

• Cho, Y.I. 2008. Intercoder reliability. In Encyclopedia of Survey Research Methods, ed. P.J. Lavrakas, 344–345. Thousand Oaks, CA: Sage Publications.

  Google Scholar 

• Cummings, J.N., J.A. Espinosa, and C.K. Pickering. 2009. Crossing spatial and temporal boundaries in globally distributed projects: A relational model of coordination delay. Information Systems Research 20 (3): 420–439.

  Article  Google Scholar 

• Deal, J.J., D.G. Altman, and S.G. Rogelberg. 2010. Millennials at work: What we know and what we need to do (If anything). Journal of Business and Psychology 25 (2): 191–199.

  Article  Google Scholar 

• Denyer, D., and D. Tranfield. 2009. Producing a systematic review. In The Sage Handbook of Organizational Research Methods, ed. D.A. Buchanan, and A. Bryman, 671–689. London: Sage.

  Google Scholar 

• Denyer, D., D. Tranfield, and J.E. van Aken. 2008. Developing design propositions through research synthesis. Organization Studies 29 (3): 393–415.

  Article  Google Scholar 

• Duff, A. 1996. The literature search: A library-based model for information skills instruction. Library Review 45 (4): 14–18.

  Article  Google Scholar 

• Espinosa, J.A., S.A. Slaughter, R.E. Kraut, and J.D. Herbsleb. 2007. Team knowledge and coordination in geographically distributed software development. Journal of Management Information Systems 24 (1): 135–169.

  Article  Google Scholar 

• Faraj, S., and L. Sproull. 2000. Coordinating expertise in software development teams. Management Science 46 (12): 1554–1568.

  Article  Google Scholar 

• Farkas, M.G. 2007. Social software in libraries: Building collaboration, communication, and community online. Information Today Inc.

• Ferro, T., D. Divine, and M. Zachry. 2012. Knowledge workers and their use of publicly available online services for day-to-day work. In Proceedings of the 30th ACM International Conference on Design of Communication, 47, Seattle: Association for Computing Machinery.

• Fisher, K., and M.D. Fisher. 2001. The Distance Manager. A Hands-on Guide to Managing Off-site Employees and Virtual Teams. New York: McGraw-Hill.

  Google Scholar 

• Gancho, S., R. Cooper, and M. Evans. 2013. The impact of design in social media today. In Proceedigns of the 2nd Cambridge Academic Design Management Conference.

• Giuffrida, R., and Y. Dittrich. 2013. Empirical studies on the use of social software in global software development: A systematic mapping study. Information and Software Technology 55 (7): 1143–1164.

  Article  Google Scholar 

• Grabowski, M., and K.H. Roberts. 2016. Reliability seeking virtual organizations: Challenges for high reliability organizations and resilience engineering. Safety Science.

• Hansen, M.T., N. Nohria, and T. Tierney. 1999. What’s your strategy for knowledge management. Harvard Business Review 77 (2): 106–116.

  Google Scholar 

• Heisig, P. 2009. Harmonisation of knowledge management: Comparing 160 KM frameworks around the globe. Journal of Knowledge Management 13 (4): 4–31.

  Article  Google Scholar 

• Kaplan, A.M., and M. Haenlein. 2010. Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons 53 (1): 59–68.

  Article  Google Scholar 

• Keitt, T., M. Brown, and J. Dang. 2011. The state of collaboration software implementations. Forrester Research.

• Kotlarsky, J., and I. Oshri. 2005. Social ties, knowledge sharing and successful collaboration in globally distributed system development projects. European Journal of Information Systems 14 (1): 37–48.

  Article  Google Scholar 

• Kraut, R.E., and L.A. Streeter. 1995. Coordination in software development. Communications of the ACM 38 (3): 69–81.

  Article  Google Scholar 

• Larsson, A. 2005. Engineering know-who: Why social connectedness matters to global design teams. Luleå, Sweden: Luleå University of Technology.

  Google Scholar 

• Levy, M. 2009. Web 2.0 implications on knowledge management. Journal of Knowledge Management 13 (1): 120–134.

  Article  Google Scholar 

• Mamykina, L., B. Manoim, M. Mittal, G. Hripcsak, and B. Hartmann. 2011. Design Lessons from the fastest Q&A site in the west. In Proceedings of the CHI 2011, ACM, May 7–12.

• McAfee, A. 2010. A sea change? [WWW document] http://andrewmcafee.org/2010/11/mcafee-cios-enterprise2-mainstream/. Accessed 22 Jan 2015.

• Miles, M.B., and M. Huberman. 1994. Qualitative data analysis: A sourcebook of new methods. Beverly Hills: Sage Publications.

  Google Scholar 

• Perrin, A. 2015. Social media usage: 2005–2015. Pew Research Center.

• Prensky, M. 2001. Digital natives, digital immigrants. On The Horizon 9 (5): 1–6.

  Article  Google Scholar 

• Refworks. 2015. Refworks, Your online research management, writing and collaboration tool. ProQuest, Bethesda, USA.

• Richter, D., K. Reimer, and J. vom Brocke. 2011. Internet social networking. Business and Information Systems Engineering 3 (2): 89–101.

  Article  Google Scholar 

• Ryle, G. 1984. The concept of mind. Chicago: University of Chicago Press.

  Google Scholar 

• Sarka, P., N.H.M. Caldwell, C. Ipsen, A.M. Maier, and P. Heisig. 2014a. Future research in technological enablers for knowledge management: A worldwide expert study. In Proceedings of the BAM 2014 Conference, Belfast, Northern Ireland.

• Sarka, P., C. Ipsen, P. Heisig, and A.M. Maier. 2014b. Engineers are using social media for work purposes. In Proceedings of the 13th International Design Conference, 589, Dubrovnik, Croatia.

• Selwyn, N. 2009. The digital native: Myth and reality. Aslib Proceedings 61 (4): 364–379.

  Article  Google Scholar 

• Squire, M. 2015. “Should we move to Stack Overflow?” Measuring the utility of social media for developer support, In Proceedings of the 37 ^th International Conference on Software Engineering, Florence, Italy, 219–228.

• Storey, M.A., L. Singer, B. Cleary, F.F. Filho, and A. Zagalsky. 2014. The (R)evolution of social media in software engineering. In Proceedings of Future of Software Engineering (FOSE), May 31–June 7, Hyderabad, India, 100–116.

• Storey, M.A., C. Treude, A. van Deursen, and L.T. Cheng. 2010. The impact of social media on software engineering practices and tools. In Proceedings of the FSE/SDP Workshop on Future of Software Engineering Research, 359, ACM Press, New York, USA.

• Szulanski, G. 2000. The process of knowledge transfer: A diachronic analysis of stickiness. Organizational Behavior and Human Decision Processes 82 (1): 9–27.

  Article  Google Scholar 

• Treude, C., O. Barzilay, and M.A. Storey. 2011. How do programmers ask and answer questions on the web? (NIER track). In Proceedings of the International Conference on Software Engineering (ICSE’11), ACM, May 21–28, Honolulu, USA, pp. 804–807.

Download references