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Investigating Trust Perceptions Toward AI in Industrial Designers

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Digital Interaction and Machine Intelligence (MIDI 2023)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 1076))

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Abstract

AI is increasingly present in creative industries, including industrial design. However, there is insufficient understanding of professionals’ perceptions of such tools. This knowledge is crucial for fostering adoption and trust in technology. The article explores designers’ perceptions and trust in these tools and examines the possibilities for integration and collaboration. It employs a mixed-methods explanatory sequential approach to investigate these professionals’ trust in AI during the creative stages of New Product Development (NPD), such as sketching and rendering. The results reveal designers’ limited trust in AI tools, influenced equally by their perceptions of the artifacts’ risk, competency, and benevolence. Participants envisioned AI as a future adjunct to their toolkit, pinpointing ethics, transparency, tool control, and efficiency as areas for improvement. The study offers insights into fostering trust and presents design recommendations for future AI-enabled applications in industrial design. It sheds light on AI’s potential as a creative partner, underlining the need for ethical and transparent integration.

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Authors and Affiliations

  1. School of Digital Technologies, Tallinn University, Narva mnt. 25, Tallinn, Estonia

    Yana Klimava, Gabriela Beltrão & Iuliia Paramonova

Authors
  1. Yana Klimava
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  2. Gabriela Beltrão
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  3. Iuliia Paramonova
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Corresponding author

Correspondence to Yana Klimava .

Editor information

Editors and Affiliations

  1. National Research Institute, National Information Processing Institut, Warszaw, Poland

    Cezary Biele

  2. Polish Academy of Sciences, Systems Research Institute, Warsaw, Poland

    Janusz Kacprzyk

  3. Polish-Japanese Academy of Information Technology, Warsaw, Poland

    Wiesław Kopeć

  4. Mechatronics, Warsaw University of Technology, Warsaw, Poland

    Jakub Możaryn

  5. Polish Academy of Sciences, Systems Research Institute, Warsaw, Poland

    Jan W. Owsiński

  6. Institute of Applied Computer Science, Faculty of Electrical, Electronic, Computer and Control Engineering, Łódż University of Technology, LODZ, Poland

    Andrzej Romanowski

  7. Department of Applied Informatics in Management, Faculty of Management and Economics, Gdańsk University of Technology, Gdańsk, Poland

    Marcin Sikorski

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Klimava, Y., Beltrão, G., Paramonova, I. (2024). Investigating Trust Perceptions Toward AI in Industrial Designers. In: Biele, C., et al. Digital Interaction and Machine Intelligence. MIDI 2023. Lecture Notes in Networks and Systems, vol 1076. Springer, Cham. https://doi.org/10.1007/978-3-031-66594-3_20

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