Im very angry with how this casino operates, i requested a withdrawal on feb 2nd for $250 i sent in all the forms requested deposited even 3 times, and am still waiting everytime i contact them they give me a answer like "ourfinance dept is not here" or "still processing" contact us later. Its been 3 weeks since i got the email that my docs have been approved. My username is msupuk. Any guidance as to what to do next is appreciated!R
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- Replied by
- Lipstick
- at Mar 08, 12, 10:42:49 PM
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Admin 13900
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- Replied by
- roncsr
- at Mar 09, 12, 07:02:19 AM
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Newbie 2
- last active 11 years ago
I have deposited eight times and have two wire transfer withdrawals at Crazy Luck casino that I am waiting for. They were requested January 17, 2012 and February 1, 2012, and show complete as of March 1, 2012. Their live help has said 5 more working days, then 24 more hours, then a few hours more. No response to emails I have sent to them. They still have not been deposited into my bank account. Help! My casino ID is roncsr.
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- Replied by
- Ambee
- at Mar 09, 12, 08:52:32 AM
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Newbie 1
- last active 12 years ago
You are not the only one who disappointed in this casino! A few girls from my women craps society also had problems with operators and their deposits!
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- Replied by
- zuga
- at Mar 14, 12, 05:38:07 AM
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Admin 8363
- last active 12 days ago
I have deposited eight times and have two wire transfer withdrawals at Crazy Luck casino that I am waiting for. They were requested January 17, 2012 and February 1, 2012, and show complete as of March 1, 2012. Their live help has said 5 more working days, then 24 more hours, then a few hours more. No response to emails I have sent to them. They still have not been deposited into my bank account. Help! My casino ID is roncsr.
Hi roncsr,
I was informed that your cashout has been processed and it should hit your back acct soon.
@Mfikic
Please PM me your wire details ( Swift code, IBAN no./Account no. , Bank address, Beneficiary address etc. )
cheers
ZugaRated:0.1/ 5
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- Replied by
- jay4play
- at Mar 15, 12, 02:34:01 PM
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Jr. Member 74
- last active 7 months ago
>:( >:( >:( >:(
I have had the same exact experience with CrazyLuck. I've been waiting for a number of weeks for my $300.11 withdrawal. Each time I contact them I'm told that it will be just another 48-hours. (I've been told this three times over the past week).
This morning, I used Live Chat and spoke to "Shane" who told me that he spoke with the accounting team and that they were processing the withdrawal immediately. I waited 12 hours and then logged back into the casino and found that the withdrawal was still listed as a Reversible Withdrawal, meaning that it had NOT been processed at all.
I don't know how they could ever expect me to make another deposit if it is so difficult to retrieve any winnings! -
- Replied by
- Bitspender
- at Mar 15, 12, 04:22:10 PM
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Super Hero 1354
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- Bitspender
- at Mar 16, 12, 10:10:58 AM
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Super Hero 1354
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- at Mar 29, 12, 01:37:19 PM
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- at Mar 30, 12, 02:07:36 AM
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Sr. Member 382
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- at Mar 30, 12, 11:46:07 AM
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Super Hero 1061
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and that is why Rival isn't very well looked upon. I mean seriously, if you look at CM, he's rogued almost every Rival. Due to no/slow pay, incompetent customer service, and people who just don't have a very good stable background. My guess is that as long as you pay for Rival's licensing fee, they don't care if you have the money to really pay players. Heck even half of them are white labels that all do they do is Market for Rival. Which has even hit me as a place that doesn't have it's finances well put together.
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- Replied by
- roncsr
- at Apr 05, 12, 10:43:38 PM
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Newbie 2
- last active 11 years ago
Crazy Luck casino sucks. $150 wire transfer requested 01/17, approved 03/01, finally received via check in the mail on 03/13. $150 wire transfer requested 02/01, approved 03/01 still not received. Last time I talked to them on the phone a couple of weeks ago they said I would have it in 3 days. Their software went belly-up on a self-update. I uninstalled and tried to reinstall. My anti-virus software now detects viruses when I download their software. Also gives me a "LOADER FAILED TO RUN - PLEASE CONTACT SUPPORT" message. Last time I tried to call them I got a number not available message. Are they out of business yet?
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- tammyryan3688
- at Apr 11, 12, 12:32:11 PM
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Newbie 1
- last active 7 years ago
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- Replied by
- mspaqman
- at Apr 25, 12, 06:48:19 PM
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Jr. Member 66
- last active 17 days ago
Not out of business yet, but should be. They are denying me my winnings and said I never made deposit. I have all records. They keep screwing me around too. At least you got a check!
This is happening to me to, but I don't even get a response like you do. No one has told me anything. The customer service people Henry and Shane tell me to wait 3 more days for a cash out. I've been waiting on a withdraw or at least an approval of the withdraw for a month and a half now. Say story each time I check. Mines was very small though so I don't worry about it too much.
I think the customer service is what gets me. Here is the company that powers the software...do you think they could get involved in anyway to either
A. Get this rogue casino to pay out or
B. Shut it down so no one else gets messed over? -
- Replied by
- Bitspender
- at Apr 25, 12, 07:41:06 PM
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Super Hero 1354
- last active 3 years ago
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- Replied by
- formerloser22
- at Sep 11, 12, 02:42:00 PM
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Newbie 1
- last active 11 years ago
I am in the same situation now. Did you ever get paid at the end? I made a withdrawal on Aug 27 and it is now Sep 11 , I have been on live chat with them every single day with conflicting response everyday. I contacted David Miller on the other well known gambling forum and it does not seem to be helping. One day I got 24-48 hours next day it will be processed in next 2-3 days. My lesson learned.. STAY AWAY FROM CRAZY LUCK CASINO!!! They are bad news!.
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- Replied by
- Cat50
- at Sep 11, 12, 06:22:40 PM
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Superstar Member 6627
- online
Crazy Luck casino sucks. $150 wire transfer requested 01/17, approved 03/01, finally received via check in the mail on 03/13. $150 wire transfer requested 02/01, approved 03/01 still not received. Last time I talked to them on the phone a couple of weeks ago they said I would have it in 3 days. Their software went belly-up on a self-update. I uninstalled and tried to reinstall. My anti-virus software now detects viruses when I download their software. Also gives me a "LOADER FAILED TO RUN - PLEASE CONTACT SUPPORT" message. Last time I tried to call them I got a number not available message. Are they out of business yet?
if you had problems from first deposit,y deposit again?
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