CLOSED: Excluisve $20 no Deposit Bonus

Hmm...maybe you can help. My account has been locked and I've no idea why. I downloaded through this link etc. and I'm a US player, which they say they accept. I've looked EVERYWHERE and can't figure out how to get to support to ask them, which is a bit creepy. I'll PM you my user name there.
Thanks!
rubyblue

Rubyblue , try live chat or email support

http://www.rubyroyal.com/us/contact-us

Alot of places that are linked together or run by the same people close duplicate accounts even if u have never registered an account with one but u did with another. I hope I didnt confuse you lol

Hello everyone, i'm new here but thought this would be worth mentioning. I recently went and claimed this very promo and did not receive any no deposit and was told this in livechat = (old link removed)

All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. The average wait is 11seconds. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. An operator will be with you shortly.
You are now chatting with 'Nicole'
Nicole: Welcome to casino Live Chat. How may I help you?
m.....k: yes i am in need of assistance receiving my 20 $ no deposit exclusive from https://lcb.org/casinos/ruby-royal and claimed the 20 exclusive no deposit bonus then was redirected to this site (old link removed)
m.....: can you help me receive my exclusive bonus?
Nicole: May I have your Login name and email address please?
m.....: yes the login name is ------- and the email is -------@----.com
Nicole: May I ask for which casino this is?
m.....: ruby royal
Nicole: One moment please.
m.....k: ty
Nicole: We are currently extremely busy. Please be patient I will be with you shortly. I apologize for this delay.
m.....: its ok i completely understand take your time
Nicole: Only the promotions in your account are the ones available to you. When you complete the promotion "2010 Sign Up Package: 400% plus $210 F-R-E-E" you will get the 210 free.
m.....: o i c just out of curiosity on the site https://lcb.org/casinos/ruby-royal there review of ruby royal says you are eligible for both bonuses am i to understand that they are incorrect?
Nicole: Yes, it is 2 bonuses. Once you have completed the deposited promotion, you will get the no deposit promotion.
m.....: o ok ty for clearing that up
Nicole: You are very welcome.