Candyland Support and Complaints Thread

Hi sandrovalle89,

We are still waiting for your account details. Feel free to private message us your casino username so that we could contact with the rep to look into your account and check it.

Hi sandrovalle89,

Since we received no response from your side, we would need to close the complaint due to the submitter inactivity.

Hello, I am having the hardeat time getting anyone to pay me out! I had originally put in a withdraw for $500.00 then was told that I could not put it in for that much, that it would never be processed after I had already waited the 12 buisness days. So I reversed it, and put it in for the $350 that i was told I could withdraw. It has been another 12 days, and I keep writing in to customer chat, being told that they will send it to managment, and nothing ever happens. I wrote to the finance departmeent and asked them about it, not a single reply. I am verified, and don't understand what the problem is!

Hi Yasillyme,

Sorry to hear you experienced issues when playing at Candyland Casino.

Please send me your casino username via private message so that we could contact the casino rep and assist you further.

Thank you.

Hi Yasillyme,

Any updates on your case?

We're still waiting on your casino username/ID, if you would like us to contact the casino representative please send it via private message. 

Hello Yasillyme,

As we received no reply from your side, we would need to CLOSE the complaint due to the submitter's inactivity.

Just sucks people get so frustrated with Candyland and New Vegas they just give up and walk away. They are scam casinos and should be Blacklisted. They are begging for $25 daily and it's obvious they have no financial backing. Casinos like them make the industry look bad and any commission you get from them isn't worth the loss of trust from your members. Do the right thing and black list them!