Once you’ve registered with us, you can update your details at any time. For example, if you add a new facility or if you want to tell us more about the area — you can add this information whenever you want to.
When you sign up we ask you to upload photos of your space. This is because we know our guests love browsing through photos when looking for a place to stay. We recommend that you upload photos that showcase both the inside and the outside of your property. They don’t need to be professional photos — photos with a smartphone will still give your guests a good impression of the space.
Once you’ve finished creating your listing, you can open your property for bookings on our site. We may ask you to verify your property before you can start accepting bookings, but you can use this time to get familiar with our extranet and get prepared for your first guests.
When you add your property to Booking.com you pay commission for each booking. The commission percentage will be shown at the ‘Agreement’ step of the registration process. At the end of each month, we’ll send you an invoice with the amount of commission owed.
It’s up to you! You can let guests book instantly, so that you don’t have to confirm any bookings or you can require guests to request to book your property.
Two things may happen when a guest cancels a reservation. If a guest cancels and your property has a free cancellation policy, the guest pays nothing and you don’t pay commission. If a guest cancels and your property doesn’t have a free cancellation policy, the guest pays a fee, and you pay commission on the amount that the guest pays you.
No show? No problem. You won't pay commission on guests that don't show up – unless you have set up a "no show charge" for your guests.
Property owners can request damage deposits from guests. Deposits can help cover any potential damage that a guest might cause, providing assurance that your property will be treated respectfully. If anything does go wrong, it can be reported to our team through our misconduct reporting feature.