Library ITS Services

Information Technology Services (ITS) offers technology and support to staff of the University Library. Support needs and requests are routed to the appropriate areas of the ITS division for support of standardized service offerings. Local Library ITS consultants support many of the specialized technologies within the Library and most importantly, can help you find the computing resources you're looking for and help you get started using the technology. View the Library Service Level Agreement

Library ITS Services

• Consultation Services - Request a consultation with Library ITS to discuss upcoming projects, new technologies that are being explored, and other technology-based issues.

• Library Web Services - Request services or changes to the University Library's web systems, including the Drupal Web Content Management System (WCMS).

• Off-campus Access Proxy - Request new and routine changes, including help constructing database definitions and requesting EZproxy.Resources reloads.

Other ITS Services

• Active Directory (AD) accounts (C-CURE and access to library administrative data/drives)
• Computer Equipment Surplus and Disposal
• Google: Request Google group without -group in its email address
• Google: Request New GoogleApps-Only Account
• Google: Request Google Email Alias (Nickname)
• New Computer Setup
• New Kiosk Computer Setup
• UCSC Accounts and Passwords
• Supplemental Account Access and Modification Forms

Get Help

Get technical help the following ways:

• 831-459-HELP (9-4357)
• help@ucsc.edu
• http://itrequest.ucsc.edu