This study basically aims at gathering information on the impact of office Information and Commun... more This study basically aims at gathering information on the impact of office Information and Communication Technology on the performance of the professional secretary at the Ghana Ports and Harbours Authority, Takoradi. The descriptive survey method was used for this study. A total sample of 100 professional secretaries was used in this study. Questionnaires involving both open and closed ended questions were used to collect data. This study showed that there are computers, photocopiers and telephones in every office of the professional secretaries in the habour, however, not all the offices have electric typewriters, scanning machines, shredding machines, fax machines and duplicating machines. The result of the study also showed that all the secretaries accepted that the introduction of Information and Communication Technology in their offices has ensured increased in efficiency in their performance and has also made it possible for them to implement major changes as well as making corrections easily. As a result, it has and also ensured accuracy and uniformity in their performance. The secretaries strongly agreed that, the introduction of Information and Communication Technology has positively improved their performance level in their offices and this has contributed positively in the office.
This study basically aims at gathering information on the impact of office Information and Commun... more This study basically aims at gathering information on the impact of office Information and Communication Technology on the performance of the professional secretary at the Ghana Ports and Harbours Authority, Takoradi. The descriptive survey method was used for this study. A total sample of 100 professional secretaries was used in this study. Questionnaires involving both open and closed ended questions were used to collect data. This study showed that there are computers, photocopiers and telephones in every office of the professional secretaries in the habour, however, not all the offices have electric typewriters, scanning machines, shredding machines, fax machines and duplicating machines. The result of the study also showed that all the secretaries accepted that the introduction of Information and Communication Technology in their offices has ensured increased in efficiency in their performance and has also made it possible for them to implement major changes as well as making corrections easily. As a result, it has and also ensured accuracy and uniformity in their performance. The secretaries strongly agreed that, the introduction of Information and Communication Technology has positively improved their performance level in their offices and this has contributed positively in the office.
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