In So I Married an Axe Murderer, a wacky 1990’s parody, a police officer named Tony confides to his captain, “I’m having doubts about being a cop. You know, it’s not like how it is on TV. All I do all day is fill out forms and paperwork.”
How to Help Your Team Manage Grunt Work
Just because something is tedious doesn’t mean it’s not important.
September 20, 2018
Summary.
But not every part of every job is a joy. While we all want to find a level of meaning and purpose in our work, often, some fraction of our time has to be spent doing tasks that have no intrinsic meaning and serve no deeper purpose than helping to keep the workplace trains running. If you manage someone frustrated by the amount of grunt work on their plate, help them shrink the amount of time they spend on it. Give them an estimate of how long it should take them, and then use rewards and consequences to motivate them to reach it. Remind them that a positive attitude is always promotable. And model the behavior. If they see you doing some scut work too, they’ll be less likely to complain about it themselves.
New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.
Learn More & See All Courses
New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.