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Customer-centric business makes the needs and resources of individual customers the starting point for planning new products and services or improving ...
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includes information filtering, customer profiling, personalization, and recommen- dation systems [1,5]. Page 5. CUSTOMER-CENTRIC INFORMATION SYSTEMS 1 3.
Dec 9, 2014 · (2006). Special Section: Customer-Centric Information Systems. Journal of Management Information Systems: Vol. 23, No. 3, pp. 9-15.
Contents. Journal of Management Information Systems. Volume 23, Issue 3 · NEXT ARTICLE. Enabling Customer-Centricity Using Wikis and the Wiki Way. Next.
The processes of gathering and segmenting customer-centric attributes during the design stage of an IS application development are examined by analyzing ...
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Professor Liang's primary research interests include electronic commerce, knowledge management, intelligent systems, and strategic applications of information ...
Customer-centric business makes the needs and resources of individual customers the starting point for planning new products and services or improving existing ...
Journal of Management Information Systems (JMIS) is a top-tier scholarly journal aiming to advance the understanding and practice of information systems.
Our research contributes to the body of knowledge by theoretically deriving an operationalization and antecedents of consumer centricity in IS research.