Dec 16, 2016 · As the number of customer agents increased, the efficiency quickly increased and remained constant at 0.9735 for ten and more customer agents.
Dec 16, 2016 · We characterize how a social planner can design electronic service allocation when the desired service quality of customers and the actual service quality of ...
Abstract: We characterize how a social planner can design electronic service allocation when the desired service quality of customers and the actual service ...
Efficiency of electronic service allocation with privately known quality ; Journal: European Journal of Operational Research, 2016, № 3, p. 856-868 ; Publisher: ...
Jul 13, 2017 · With asymmetric, beta-distributed QoS, the mechanism arrives at an asymptotic efficiency of more than 91%. These findings are crucial to social ...
With asymmetric, beta-distributed QoS, the mechanism arrives at an asymptotic efficiency of more than 91%. These findings are crucial to social planners because ...
2013. Efficiency of electronic service allocation with privately known quality. T Widmer, J Leukel. European Journal of Operational Research 255 (3), 856-868 ...
Efficiency of electronic service allocation with privately known quality. T Widmer, J Leukel. European Journal of Operational Research 255 (3), 856-868, 2016.
The purpose of this research is to examine electronic service quality in online retail banking and its influence on customer satisfaction during COVID-19 ...
Nov 9, 2020 · This paper investigates how quality-differentiated sellers affect market efficiency from the perspective of mechanism design theory.