approach, in which service providers manage all the environments and resources themselves. This helps increase the scalability of services and allows for ...
We present the concepts of migratory services and peer-to-peer connections as the means of facilitating adaptive service and resource management in distributed ...
Adaptive Resource Management of a Virtual Call Center Using a Peer-to ...
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In this paper, we present the concepts of migratory services and peer-to-peer connections as the means of facilitating adaptive service and resource management ...
In this paper, we present the concepts of migratory services and peer-to-peer connections as the means of facilitating adaptive service and resource management ...
As the number and diversity of end user environments increase, services should be able to dynamically adapt to available resources in a given environment.
Dive into the research topics of 'Adaptive resource management of a Virtual Call Center using a peer-to-peer approach'. Together they form a unique fingerprint.
Apr 25, 2024 · Adaptive Resource Management of a Virtual Call Center Using a Peer-to-Peer Approach. Integrated Network Management 2003: 425-437. [+][–]. 1990 ...
Munir Cochinwala, Namon Jackson, Hyong Sop Shim, Eric Sigman: Adaptive Resource Management of a Virtual Call Center Using a Peer-to-Peer Approach.
Abstract--In this paper, we study the issue of peer to peer adaptive awareness. More specifically, we study how agents can.
Jul 18, 2023 · This study aims to fill this gap by exploring how MC – and particularly cultural control – has changed to cope with the shift from face-to-face to VTs.