Dec 4, 2015 · This study seeks to determine factors affecting customer satisfaction with online airline services. The study adapts SERVQUAL and Nusair and ...
Oct 7, 2015 · This study seeks to determine factors affecting customer satisfaction with online airline services. The study adapts SERVQUAL and Nusair and ...
This study seeks to determine factors affecting customer satisfaction with online airline services. The study adapts SERVQUAL and Nusair and Kandampully's model ...
Data collected through a web-based survey of 213 online airline service users suggest that three service quality factors - tangibility, ...
This study seeks to determine factors affecting customer satisfaction with online airline services. The study adapts SERVQUAL and Nusair and Kandampully's model ...
[DOC] 2.1 Factors affecting customer satisfaction with airline services
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During the research and study, this research provides important insights on customer satisfaction: Online boarding, inflight entertainment, seat comfort, ...
This study seeks to determine factors affecting customer satisfaction with online airline services. The study adapts SERVQUAL and Nusair and. Kandampully's ...
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Oct 22, 2024 · This study aims to explore the determinant factors that influence customer satisfaction and recommendations for the top 10 airlines listed on the Skytrax list.
This study investigates customers' satisfaction with airline services and explores their affective values as the antecedents of this satisfaction.
Abstract. Purpose – The purpose of this paper is to identify the factors affecting customer satisfaction for online travel agencies in India.