An efficient classification algorithm is proposed for evaluating the customer satisfaction degree. The algorithm is based on the RBF-Kernel support vector ...

The paper presents a novel evaluation model of customer satisfaction degree (CSD) based on support vector machine (SVM). The relations of the suppliers and ...

A Customer Satisfaction Degree Evaluation Model Based on Support. Vector Machine. Wang Ting, Hua Zhiwu. Department of Economy Management, North China Electric.

An efficient classification algorithm is proposed for evaluating the customer satisfaction degree. The algorithm is based on the RBF-Kernel support vector ...

An efficient classification algorithm is proposed for evaluating the customer satisfaction degree. The algorithm is based on the RBF-Kernel support vector ...

This paper presents a novel evaluation model of the customer satisfaction degree (CSD) in logistics based on support vector machine (SVM).

Wang Ting, Hua Zhiwu: A Customer Satisfaction Degree Evaluation Model Based on Support Vector Machine. WKDD 2008: 225-228. manage site settings.

The paper presents a novel evaluation model of customer satisfaction degree (CSD) based on support vector machine(SVM). The relations of the suppliers and ...

The paper presents a novel evaluation model of customer satisfaction degree. (CSD) based on support vector machine(SVM). The relations of the suppliers and.

The study aimed to compare the classification performance of Support Vector Machine (SVM) and Naive Bayes (NB) machine learning models for estimating customer ...