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In 1998, ''EastEnders'' featured a storyline where several of its characters visited France as part of a World Cup storyline. In the storyline, the character [[Pat Butcher|Pat Evans]] ([[Pam St Clement]]) was dressed in clothing with "[[Scotland]]" printed on it, to signify her support of the Scottish football team's participation in the tournament. An ''EastEnders'' spokeswoman said, "Pam is not Scottish but thinks she is descended from the Scots. She asked to wear the Scotland top and will be supporting Scotland." However, the use of Pat, a [[cockney]] character, as the Scottish supporter in this storyline instead of Ruth, whose actress is Scottish, provoked criticism from the media and the [[Tartan Army]] (a name given to fans of the Scotland national football team).<ref>{{cite web | url = http://www.thefreelibrary.com/PAMMED+OFF%3b+Tartan+Army+mock+EastEnders+stunt.-a060566070| title=PAMMED OFF; Tartan Army mock EastEnders stunt| work = [[Daily Record (Scotland)|Daily Record]]|date=3 June 1998| accessdate = 30 January 2011 }}</ref>
Rick Fulton of the ''Daily Record'' was critical of the character. He stated, "Unfortunately, because she's a Scottish actress in a prime-time soap, no one likes or cares about Ruth. She's a moaning pinched-faced bore whose voice can grate the neighbour's cheese. [...] She is the one character in British soap who is annoying for all the wrong reasons. She is no [[Nell Mangel|Mrs Mangel]] [from ''[[Neighbours]]]'' or Mrs Mack [from ''[[Take the High Road]]''], characters we love to hate. We just hate poor Ruth." He suggested that Ruth had very few "strong" storylines. He called for the character to be killed
Actress Caroline Paterson was also critical of her character upon leaving, denouncing her as dreary and saying "Good riddance, Ruth."<ref name="glad"/>
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