Normalization of deviance: Difference between revisions

'''Normalization of deviance''', isaccording a term used by theto American sociologist [[Diane Vaughan]], to describeis the process in which [[Deviance (sociology)|deviance]] from normalcorrect behavioror becomesproper normalizedbehavior inor arule corporatebecomes cultureculturally normalized.<ref>{{Cite web|url=https://sma.nasa.gov/docs/default-source/safety-messages/safetymessage-normalizationofdeviance-2014-11-03b.pdf|title=The Cost of Silence: Normalization of Deviance and Groupthink|lastlast1=Wilcutt|firstfirst1=Terry|last2=Bell|first2=Hal|date=November 3, 2014|website=|url-status=live |archive-url=|archive-date=|access-date=February 7, 2020-02-07}}</ref>

Vaughan defines this as athe process where a clearly unsafe practice comes to bebecomes considered normal if it does not immediately cause a catastrophe: "a long incubation period [before a final disaster] with early warning signs that were either misinterpreted, ignored or missed completely.".<ref name="Banja">{{cite journal|last1=Banja|first1=John|title=The normalization of deviance in healthcare delivery|journal=Business Horizons|date=March 2010|volume=53|issue=2|pages=139–148|doi=10.1016/j.bushor.2009.10.006|pmc=2821100|pmid=20161685}}</ref><ref name="Vaughan2016">{{cite book|authorfirst=Diane |last=Vaughan |title=The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA, Enlarged Edition|url=https://books.google.com/books?id=erYjCwAAQBAJ&pg=PT30|date=4 January 4, 2016|publisher=University of Chicago Press|isbn=978-0-226-34696-0|pages=30–1}}</ref>

The original example cited by VaughnVaughan wasis the events leading to the [[Space Shuttle Challenger disaster|Space Shuttle ''Challenger'' disaster]] in 1986, but the concept has also been applied to clinical practice in medicine<ref>{{Cite journal|last=Price|first=Mary R.|last2=Williams|first2=Teresa C.|date=03 2018|title=When Doing Wrong Feels So Right: Normalization of Deviance|url=https://www.ncbi.nlm.nih.gov/pubmed/25742063|journal=Journal of Patient Safety|volume=14|issue=1|pages=1–2|doi=10.1097/PTS.0000000000000157|issn=1549-8425|pmid=25742063}}</ref> and [[aviation safety]].,<ref>{{Cite web|url=https://flightsafety.org/asw-article/normalization-of-deviance/|title=Normalization of Deviance|last=Rosenkrans|first=Wayne|date=June 8, 2015|website=Flight Safety Foundation|language=en-US|url-status=live|archive-url=|archive-date=|access-date=February 7, 2020-02-07}}</ref><ref>{{Cite web|url=https://my.bridgew.edu/departments/Aviation/SiteAssets/SitePages/SAFETY%20LINK/Normalization%20of%20Deviance.pdf|title=Normalization of Deviance - SOPs are not a suggestion|last=Albright|first=James|date=January 2017|year=|website=BSU Aviation|orig-year=|url-status=live |archive-url=|archive-date=|access-date=}}</ref> clinical practice in medicine,<ref>{{Cite journal|last1=Price|first1=Mary R.|last2=Williams|first2=Teresa C.|date=March 2018|title=When Doing Wrong Feels So Right: Normalization of Deviance|journal=Journal of Patient Safety|volume=14|issue=1|pages=1–2|doi=10.1097/PTS.0000000000000157|issn=1549-8425|pmid=25742063|s2cid=3443064 }}</ref> and the public's deviance from health measures aimed to stop the [[COVID-19 pandemic]].<ref>{{Cite journal|last=Petruzzelli|first=Emily|date=2020|title=Normalization of Deviance in the Time of COVID-19|url=https://www.aiche.org/resources/publications/cep/2020/august/editorial-normalization-deviance-time-covid-19|journal=Chemical Engineering Progress|language=en|pages=3}}</ref>

* [[ComplacencyOverconfidence]]

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