research-article

Technologies for Social Justice: Lessons from Sex Workers on the Front Lines

Authors:

Angelika Strohmayer,

Mary LaingAuthors Info & Claims

CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

Paper No.: 652, Pages 1 - 14

https://doi.org/10.1145/3290605.3300882

Published: 02 May 2019 Publication History

Abstract

This paper provides analysis and insight from a collaborative process with a Canadian sex worker rights organization called Stella, l'amie de Maimie, where we reflect on the use of and potential for digital technologies in service delivery. We analyze the Bad Client and Aggressor List - a reporting tool co-produced by sex workers in the community and Stella staff to reduce violence against sex workers. We analyze its current and potential future formats as an artefact for communication, in a context of sex work criminalization and the exclusion of sex workers from traditional routes for reporting violence and accessing governmental systems for justice. This paper addresses a novel aspect of HCI research that relates to digital technologies and social justice. Reflecting on the Bad Client and Aggressor List, we discuss how technologies can interact with justice-oriented service delivery and develop three implications for design.

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Index Terms

Technologies for Social Justice: Lessons from Sex Workers on the Front Lines
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI theory, concepts and models

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cover image ACM Conferences

CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

May 2019

9077 pages

ISBN:9781450359702

DOI:10.1145/3290605

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Stephen Brewster
University of Glasgow, Scotland, UK
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TU Wien, Austria
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University College London, UK
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https://dl.acm.org/doi/10.1145/3687058
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