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- research-articleNovember 2015
Agile enterprise architecture modelling
Information and Software Technology (INST), Volume 67, Issue CPages 196–206https://doi.org/10.1016/j.infsof.2015.07.002ContextAgile enterprise architecture artefacts are initially architected at the high-level and the details of those artefacts iteratively evolve in small project increments. There is a need to model agile enterprise architecture artefacts both at the ...
- research-articleOctober 2015
Conflict resolution effectiveness on the implementation efficiency and achievement of business objectives in IT programs
Information and Software Technology (INST), Volume 66, Issue CPages 30–39https://doi.org/10.1016/j.infsof.2015.05.001ContextThe information technology (IT) field presents a unique context for the management of multiple projects because of the variety of stakeholders involved, the complexity of interdependencies among projects, and the frequent use of external vendors. ...
- research-articleSeptember 2015
Test Governance Framework for contracted IS development
Information and Software Technology (INST), Volume 65, Issue CPages 69–94https://doi.org/10.1016/j.infsof.2015.03.003We study oversight of contracted software systems testing.We propose a management framework addressing the needs of client organizations.Through social lenses, we analyse three client-contractor cases.Control, trust and power play a varying role in ...
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- research-articleMay 2015
Estimating, planning and managing Agile Web development projects under a value-based perspective
Information and Software Technology (INST), Volume 61, Issue CPages 124–144https://doi.org/10.1016/j.infsof.2015.01.006Graphical abstractThis paper tries to answer the following question by identifying Agile practices and adapting them for being integrated into a coherent framework "Is it possible to define an Agile approach to estimate, plan and manage Web projects ...
- research-articleMarch 2015
Defining the resource perspective in the development of processes-aware information systems
Information and Software Technology (INST), Volume 59, Issue CPages 86–108https://doi.org/10.1016/j.infsof.2014.10.006ContextThe resource perspective has impact on the performance of business processes. However, current Workflow Management Systems (WfMSs) provide disparate support to its implementation and business process modeling languages provide limited ...
- articleMay 2014
Evaluating performance in the development of software-intensive products
Information and Software Technology (INST), Volume 56, Issue 5Pages 516–526https://doi.org/10.1016/j.infsof.2013.11.006Context: Organizational performance measurements in software product development have received a lot of attention in the literature. Still, there is a general discontent regarding the way performance is evaluated in practice, with few studies really ...
- articleOctober 2013
An investigation of 'build vs. buy' decision for software acquisition by small to medium enterprises
Information and Software Technology (INST), Volume 55, Issue 10Pages 1741–1750https://doi.org/10.1016/j.infsof.2013.03.009Context: The prevalence of computing and communication technologies, combined with the availability of sophisticated and highly specialised software packages from software vendors has made package acquisition a viable option for many organisations. ...
- articleDecember 2012
Has open source software been institutionalized in organizations or not?
Information and Software Technology (INST), Volume 54, Issue 12Pages 1308–1316https://doi.org/10.1016/j.infsof.2012.07.001Context: Almost a decade ago, researchers in information systems and analysts of the information technology (IT) industry were predicting a bright future for open source software (OSS). Recent examples appear to lend support to this, but there exist ...
- articleAugust 2012
Critical role of measures in decision processes: Managerial and technical measures in the context of large software development organizations
Information and Software Technology (INST), Volume 54, Issue 8Pages 887–899https://doi.org/10.1016/j.infsof.2012.02.003Context: Today, many software development organizations struggle to establish measurement programs to monitor their projects, products and units. After overcoming the initial threshold of establishing the measurement program organizations stand before ...
- articleAugust 2012
Exploratory case study research: Outsourced project failure
Information and Software Technology (INST), Volume 54, Issue 8Pages 866–886https://doi.org/10.1016/j.infsof.2011.11.001Context: IT plays an increasingly strategic role in the business performance of organizations, however, the development of strategic IT systems involves a high degree of risk and outsourcing the development of such systems increases the risk. Objective: ...
- articleJuly 2012
Problems and their mitigation in system and software architecting
Information and Software Technology (INST), Volume 54, Issue 7Pages 686–700https://doi.org/10.1016/j.infsof.2012.01.004Context: Today, software and embedded systems act as enablers for developing new functionality in traditional industries such as the automotive, process automation, and manufacturing automation domains. This differs from 25-30years ago when these ...
- articleMarch 2012
DELIVER! - An educational game for teaching Earned Value Management in computing courses
Information and Software Technology (INST), Volume 54, Issue 3Pages 286–298https://doi.org/10.1016/j.infsof.2011.10.005Context: To meet the growing need for education in Software Project Management, educational games have been introduced as a beneficial instructional strategy. However, there are no low-cost board games openly available to teach Earned Value Management (...
- articleJune 2011
External social capital and information systems development team flexibility
Information and Software Technology (INST), Volume 53, Issue 6Pages 592–600https://doi.org/10.1016/j.infsof.2011.01.007Context: ISD research based on the socio-technical perspective suggests that two sources of socio-technical change have a bearing on the performance of information systems development (ISD) projects: business requirements and development technology. To ...
- articleOctober 2010
Investigating ERP systems procurement practice: Hong Kong and Australian experiences
Information and Software Technology (INST), Volume 52, Issue 10Pages 1011–1022https://doi.org/10.1016/j.infsof.2010.04.003Context: Integration of information systems is now commonly recognized to be a powerful strategic weapon that sharpens the competitive edge of a firm in today's highly volatile business environment. Such integration can be achieved by replacing the ...
- articleJune 2010
User commitment and collaboration: Motivational antecedents and project performance
Information and Software Technology (INST), Volume 52, Issue 6Pages 672–679https://doi.org/10.1016/j.infsof.2010.02.003Context: Prior research into the success of information system development projects views user commitment and collaboration as unrelated concepts in models that take either a perspective of mediators or one of processes. This perspective is limiting in ...
- articleApril 2010
A tool for IT process construction
Information and Software Technology (INST), Volume 52, Issue 4Pages 397–410https://doi.org/10.1016/j.infsof.2009.10.011Context: The field of IT processes lacks a scientifically-based tool that constructs organisation-specific IT processes according to the organisation's socio-technical characteristics. Objective: In this paper we propose a solution to this problem in ...
- articleSeptember 2009
A strategy-based process for effectively determining system requirements in eCRM development
Information and Software Technology (INST), Volume 51, Issue 9Pages 1308–1318https://doi.org/10.1016/j.infsof.2009.03.004Customer relationship management (CRM) is an important concept to maintain competitiveness at e-commerce. Thus, many organizations hastily implement eCRM and fail to achieve its goal. CRM concept consists of a number of compound components on product ...
- articleFebruary 2009
Analysis of workflow dynamic changes based on Petri net
Information and Software Technology (INST), Volume 51, Issue 2Pages 284–292https://doi.org/10.1016/j.infsof.2008.02.004Dynamic adaptability has become one of the major research topics in the area of workflow management system. When adjusting a workflow process to some structural changes, there is a potential problem: the new workflow may contain errors, such as deadlock,...