Nowadays, modern recommender systems usually leverage textual and visual contents as auxiliary information to predict user preference. For textual information, review texts are one of the most popular contents to model user behaviors. Nevertheless, ...

Accessibility reviews collected from app stores may contain valuable information for improving apps accessibility. Recent studies have presented insightful information on accessibility reviews, but they were based on small datasets and focused on general ...

With the explosive increase of information, recommendation system is applied in a variety of areas. However, the performance of recommendation system is limited due to issues such as data sparsity, cold starts and poor semantic understanding. In order to ...

The app markets enable users to submit feedback for downloaded apps in the form of star ratings and text reviews, which are meant to be helpful and trustworthy for decision making to both developers and other users. App markets have released strict ...

Google Play Store offers several user reviews that can provide data on aspects of user experience, usability, and accessibility. Several studies address the importance of user reviews and their contributions to the evolution of interactive systems. ...

In recent years, mobile accessibility has become an important trend with the goal of allowing all users the possibility of using any app without many limitations. User reviews include insights that are useful for app evolution. However, with the ...

Mobile applications (or apps) have become a popular platform to provide users with information, digital content and services. Unfortunately, many studies have shown that even popular mobile applications still have many accessibility issues. A particular ...

Mobile app reviews are important as a crowdsource to improve the quality of these softwares. App stores, which have app reviews, provide a wealth of information derived from users. These information help developers to fix bugs and implement new features ...

As the number of mobile apps keeps increasing, users often need to compare many apps, in order to choose one that best fits their needs. Fortunately, as there are so many users sharing an app market, it is likely that some other users with the same ...

This paper proposes an approach to evaluate mobile applications which complements the information provided by the number of stars and downloads in app stores. The goal is to provide novel information to assist users in the decision-making process ...

Older adults are a notable group among the exponentially growing population of online health information consumers. In order to better support older adults’ health-related information seeking on the Internet, it is important to understand how they judge ...

To better support older adults' consumption of high quality health information on the Internet, it is important to understand how older adults make credibility judgments with online health information. For this purpose, we conducted two laboratory ...

Rapid spread of smart devices including smart phone, tablet pc changes decision processes of product purchasing. Today, customers compare the price of a product and find reviews of the product on the Internet using the smart devices. However, the ...

A laboratory study was conducted to explore whether user reviews, a common Web 2.0 feature on healthcare website, would have differential influence on younger and older adults' judgment of information credibility. We found that when credibility cues in ...

With the rapid growth of web 2.0, online product reviews generated by users are becoming increasingly useful for customers to make purchase decisions. In this paper, we focus on the problem of classifying user reviews as recommended the product or not. ...

The effect of user participation on system success is one of the most studied topics in information systems, yet still yields inconclusive results. Contingency-based concepts attempt to resolve this issue by providing a plausible explanation which ...

Model building is identified as the most important part of the analysis and design process for software systems. A set of primitives to support this process is presented, along with a formal language, MSG.84, for recording the results of analysis and ...