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The accessibility and effectiveness of help-seeking resources plays a pivotal role in contributing to the success of students in Computer Science courses. However, students do not always choose to utilize these resources, and when they do, their ...

This paper details the findings from a study investigating the efficacy of community‐based and ‐organized information sessions for dispelling public health misinformation around COVID‐19. The authors used community‐engaged participatory action ...

Online forums contain a substantial amount of data, but very few studies have focused on mining the URLs posted by users. How can we fully leverage these posted URLs to extract as much information as possible about forum users? We perform a systematic ...

Embedding a post recommendation system in online course forums improves students' ability to find relevant course content. Yet, there is limited research quantifying how these interventions impact forum interactions and students' class performance. We ...

A growing body of research suggests that intimate partner abusers use digital technologies to surveil their partners, including by installing spyware apps, compromising devices and online accounts, and employing social engineering tactics. However, to ...

As enrollment numbers in online courses increase, students, instructors, and teaching assistants have difficulty finding needed information in online forums because of the number of posts, resulting in duplicate posts that exacerbate the problem. We ...

The mission of learning analytics (LA) is to improve learner experiences using the insights from digitally collected learner data. While some areas of LA are maturing, this is not consistent across all LA specialisations. For instance, LA for social ...

Online discussions help individuals to gather knowledge and make important decisions in diverse areas from health and finance to computing and data science. Online discussion groups exhibit unique group dynamics not found in traditional small groups, ...

Infertility can place a significant burden on couples and individuals when trying to conceive. Approximately 20-30% of all cases of infertility are due to male-related factors. Whatever the cause of difficulty in conceiving, little is known about how men ...

Online mental health forums facilitate supportive relationships between peers that transcend national and cultural boundaries. While past work in medical anthropology indicates a central role of cultural identity in how individuals frame their mental ...

Depression is the most common mental illness in the U.S., with 6.7% of all adults who have experienced a major depressive episode. Unfortunately, depression extends to teens and young users as well, and researchers observed an increasing rate in the ...

Sex and intimate technologies are important in people’s everyday lives. A class of technologies that is becoming increasingly more prominent in discussions of the future are sex robots. In this article, we present a qualitative analysis of posts from a ...

Background: Online forums are instruments through which information or problems are shared and discussed, including expressions of interests and intentions.

Objective: In this paper, we present ongoing work aimed at analyzing the content of forum posts ...

A few troublemakers often spoil online environments for everyone else. An extremely disruptive type of abuser is the troll, whose malicious activities are relatively non-obvious, and thus difficult to detect and contain -- particularly by automated ...

Recently, diseases like H1N1 influenza, Ebola, and Zika virus have created severe crises, requiring public resources and personal behavior adaptation. Crisis Informatics literature examines interconnections of people, organizations, and IT during crisis ...

The help documentation landscape has changed with the growth of various forms of social media. People now post how-to videos to YouTube, they write crowdsourced documentation for open-source software, and they participate in and draw from a wide range ...

Using longitudinal data of IT professionals' activities in the SAP Community Network, and the career histories of these professionals obtained from LinkedIn, we investigate the relationship between an individual's participation in Internet-enabled open ...

Since its inception, crowdsourcing has been considered a black-box approach to solicit labor from a crowd of workers. Furthermore, the "crowd" has been viewed as a group of independent workers dispersed all over the world. Recent studies based on in-...

The user generated content on the web grows rapidly in this emergent information age. The tremendous growth of content available in forums, blogs, news reports, etc., are having large volume of public opinion information, it is essential to analyse in ...

This research is based on collaborative learning processes using scaffolds. Specifically, we aim to ascertain whether there are any significant differences in students' results after following the same learning instructions for participating in a ...