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- research-articleMay 2012
Cheque mates: participatory design of digital payments with eighty somethings
CHI '12: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsPages 1189–1198https://doi.org/10.1145/2207676.2208569This paper describes a project exploring the design of digital payment services in collaboration with 16 people aged over 80. Many older people find cheques valuable as a means of payment but the UK Payments Council recently proposed their abolition. We ...
- research-articleFebruary 2012
The joy of cheques: trust, paper and eighty somethings
CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative WorkPages 147–156https://doi.org/10.1145/2145204.2145229A cheque is a paper document that orders the transfer of money between bank accounts. Whilst an eighty-year-old in the UK is predicted on average to live at least another ten years, cheques may not. Despite many older peoples extensive use of cheques, ...