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- research-articleNovember 2024
Whose Participation Counts? Towards Technology-Mediated Equitable Futures of Development Work
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW2Article No.: 440, Pages 1–30https://doi.org/10.1145/3686979Participatory approaches may empower community members toward their development; however, structural and identity-based factors may impede participation. It becomes imperative to critically examine the politics, dynamics, and rhetoric of participation in ...
- research-articleSeptember 2024
Understanding the Longitudinal Impact of a Chatbot to Facilitate a Virtual Community of Practice for Teachers in Rural Côte d’Ivoire
ACM Journal on Computing and Sustainable Societies (ACMJCSS), Volume 2, Issue 3Article No.: 37, Pages 1–37https://doi.org/10.1145/3675762Communities of practice can improve teachers’ professional development through informal in-person discussions among community members. However, infrastructural challenges pose difficulties in fostering in-person connections, particularly in rural ...
- research-articleMay 2024Best Paper
Computing and the Stigmatized: Trust, Surveillance, and Spatial Politics with the Sex Workers in Bangladesh
- Pratyasha Saha,
- Nadira Nowsher,
- Ayien Utshob Baidya,
- Nusrat Jahan Mim,
- Syed Ishtiaque Ahmed,
- S M Taiabul Haque
CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing SystemsArticle No.: 780, Pages 1–22https://doi.org/10.1145/3613904.3642005The sex workers in the Global South represent a significant portion of the world sex industry. However, when compared to the relevant HCI literature on sex work and computing, there exists a noticeable gap in comprehending the experiences and ...
- research-articleApril 2024
"If it is easy to understand then it will have value": Examining Perceptions of Explainable AI with Community Health Workers in Rural India
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW1Article No.: 71, Pages 1–28https://doi.org/10.1145/3637348AI-driven tools are increasingly deployed to support low-skilled community health workers (CHWs) in hard-to-reach communities in the Global South. This paper examines how CHWs in rural India engage with and perceive AI explanations and how we might ...
- research-articleApril 2024
"Fact-checks are for the Top 0.1%": Examining Reach, Awareness, and Relevance of Fact-Checking in Rural India
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW1Article No.: 56, Pages 1–34https://doi.org/10.1145/3637333Social media platforms have witnessed an unprecedented growth in users from rural communities in India. Many of these users are new to online information environments and are highly susceptible to misinformation. Fact-checking has the potential to reduce ...
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- abstractOctober 2023
The Labor of Training Artificial Intelligence: Data Infrastructure, Mobility, and Marginality
CSCW '23 Companion: Companion Publication of the 2023 Conference on Computer Supported Cooperative Work and Social ComputingPages 459–461https://doi.org/10.1145/3584931.3608926Machine intelligence relies on Al (artificial intelligence) trainers, workers who perform labor such as data annotation and algorithm optimization. However, the promise of Al does not often benefit workers equally; instead, it puts them in precarious ...
- research-articleOctober 2023
Why should I bother to break the norm?: Exploring the Prospects of Adopting Technology-Driven Solutions by Indian Shrimp Farmers
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW2Article No.: 373, Pages 1–25https://doi.org/10.1145/3610222India produces a large amount of shrimp every year and exports them globally. Yet, concerns have been raised about shrimps produced in India not qualifying the global safety standards. In this paper, we took an ethnographic approach to understand the ...
- research-articleOctober 2023
Reopening, Repetition and Resetting: HCI and the Method of Hope
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW2Article No.: 356, Pages 1–30https://doi.org/10.1145/3610205This paper attempts to (re)theorize the nature and role of hope in collaborative and interventionist CSCW and HCI projects. Building on work in anthropology, STS, CSCW and HCI, and extended reflection on the 3Dprintability project - a multinational ...
- research-articleNovember 2023
ICT-Enabled Agriculture E-Markets: Reflecting on Local Level Resistance to a Large-Scale State-Sponsored Technology Intervention
ICEGOV '23: Proceedings of the 16th International Conference on Theory and Practice of Electronic GovernancePages 135–142https://doi.org/10.1145/3614321.3614338The state's attempt to transform agriculture markets into E-Markets highlights a reliance on technology to simplify the complexity of a particular societal situation to impose a uniform change process across diverse regions and social groups. While the ...
- research-articleJuly 2023
Exploring the Information Needs of Somaliland Pastoralists: Design Considerations for Digital Climate Adaptation Services
- Jacob M. Rigby,
- Katarzyna Stawarz,
- Chris Preist,
- Amel Saeed,
- Karlee Stokes,
- Mustafe Elmi,
- Ahmed Aden Mohamed,
- Katerina Michaelides
DIS '23: Proceedings of the 2023 ACM Designing Interactive Systems ConferencePages 1548–1565https://doi.org/10.1145/3563657.3596061Pastoralists in Somaliland are suffering the impacts of climate change, and need relevant, timely, and practical information about water resources and pastures. However, these communities are sparsely distributed and distant from decision-making centres, ...
- research-articleJune 2022
Mobilizing Digital Volunteers to Support Underserved Communities in India During COVID-19 Lockdowns
COMPASS '22: Proceedings of the 5th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable SocietiesPages 180–194https://doi.org/10.1145/3530190.3534827As community-driven organizations sought to support their constituents through the COVID-19 crisis, many drew on digital volunteers to expand their capacity and reach. However, coordinating the efforts of virtual volunteers is a challenging task with ...
- research-articleJune 2022
Making AI Explainable in the Global South: A Systematic Review
COMPASS '22: Proceedings of the 5th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable SocietiesPages 439–452https://doi.org/10.1145/3530190.3534802Artificial intelligence (AI) and machine learning (ML) are quickly becoming pervasive in ways that impact the lives of all humans across the globe. In an effort to make otherwise ”black box” AI/ML systems more understandable, the field of Explainable AI ...
- research-articleJune 2022
“We dream of climbing the ladder; to get there, we have to do our job better”: Designing for Teacher Aspirations in rural Côte d’Ivoire
- Vikram Kamath Cannanure,
- Eloísa Ávila-Uribe,
- Tricia Ngoon,
- Yves Adji,
- Sharon Wolf,
- Kaja Jasińska,
- Timothy Brown,
- Amy Ogan
COMPASS '22: Proceedings of the 5th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable SocietiesPages 122–138https://doi.org/10.1145/3530190.3534794As governments in developing countries race to solve the global learning crisis, a key focus is on novel teaching approaches as taught in pedagogical programs. To scale, these pedagogical programs rely on government teacher training infrastructure. ...
- research-articleMay 2023
Rethinking Safe Mobility: The Case of Safetipin in India
ICTD '22: Proceedings of the 2022 International Conference on Information and Communication Technologies and DevelopmentArticle No.: 20, Pages 1–6https://doi.org/10.1145/3572334.3572392How do we make sense of the promises of digital technologies for safe mobility? Drawing on a case analysis of Safetipin, a mobile app that has garnered much praise in India, this paper examines the assumptions and promises of technologies designed for ...
- research-articleMay 2023
On a Mismatch Between Design and Social Change
ICTD '22: Proceedings of the 2022 International Conference on Information and Communication Technologies and DevelopmentArticle No.: 14, Pages 1–13https://doi.org/10.1145/3572334.3572381Social change projects, such as those undertaken under the banner of information & communication technologies for development (ICT4D), frequently address problems using a design-based approach and therefore inherit the values of what could be called “...
- research-articleMay 2023
Digital Platform Use for Refugee Crisis Response
- Carleen Maitland,
- Marisol Wong-Villacres,
- Roberto Pereira,
- Elba Del Carmen Valderrama Bahamóndez,
- Leticia Peres,
- Rehema Baguma
ICTD '22: Proceedings of the 2022 International Conference on Information and Communication Technologies and DevelopmentArticle No.: 9, Pages 1–5https://doi.org/10.1145/3572334.3572376Increases in forced migration crises and the digitalization of humanitarian response require ongoing innovation in information management tools and processes. Our research-in-progress examines emergent data aggregation and data quality management ...
- research-articleMay 2023
Complexity Demands Agility: Operationalizing Agile Principles To Address Complex Public Health Challenge Of Malnutrition Management
ICTD '22: Proceedings of the 2022 International Conference on Information and Communication Technologies and DevelopmentArticle No.: 3, Pages 1–14https://doi.org/10.1145/3572334.3572370The challenge in managing malnutrition lies largely on its multifactorial causation with complexities arising from interactions of multiple systems and their constituents. Based on the experiences gathered from designing and developing an Information ...
- research-articleApril 2022
”It Matches My Worldview”: Examining Perceptions and Attitudes Around Fake Videos
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 255, Pages 1–15https://doi.org/10.1145/3491102.3517646We present a qualitative study with 36 diverse social media users in India to critically examine how low-resource communities engage with fake videos, including cheapfakes and AI-generated deepfakes. We find that most users are unaware of digitally ...
- research-articleApril 2022
Supporting Real-time Peer-Mentoring of Rural Volunteers
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 629, Pages 1–13https://doi.org/10.1145/3491102.3517598Telephone-driven community forums have been a widely proposed solution to address the unreliable internet connectivity and large geographic scope that characterizes many international NGO contexts. Primarily, these applications support asynchronous ...