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Re-connect: designing accessible email communication support for persons with aphasia

Published: 10 April 2010 Publication History

Abstract

In this paper we present some preliminary outcomes concerning the design of an email communication tool for persons with expressive aphasia. The purpose of our design is to make email accessible for aphasics. It is based on interviews with persons with aphasia and their partners and has been verified with a speech therapist. Our user studies confirm that aphasics find current email communication systems too challenging to use. The most obvious barrier is the lack of writing support. Based on these findings we designed an email application that should be simpler to use than existing solutions and that moreover supplies language support.

References

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Al Mahmud, A. & Martens, J.B. I have something to say: supporting aphasics for organizing and sharing personal experiences by photos. In Proc. Interact '09, LNCS, vol. 5726, Springer-Verlag (2009), 81--84.
[2]
Egan, J., Worrall, L., et al. Accessible internet training package helps people with aphasia cross the digital divide. Aphasiology 18, 3 (2004), 265--280.
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Moffatt, K., McGrenere, J., et al. The participatory design of a sound and image enhanced daily planner for people with aphasia, In Proc. CHI '04, ACM press (2004), 407--414.
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Newell, A.F & Gregor, P. User sensitive inclusive design-in search of a new paradigm. In proc. CUU '00, ACM press (2000), 39--44.
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Hillis, A. Aphasia: progress in the last quarter of a century. Neurology 69, 2(2007), 200--213.
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Light, J. Interaction involving individuals using augmentative and alternative communication systems: State of the art and future directions. Augmentative and Alternative Communication 4, 2(1988), 66--82.
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Sohlberg, M., Fickas, S., et al. The longitudinal effects of accessible email for individuals with severe cognitive impairments. Aphasiology 19, 7(2005), 651--681.
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Tee, K., K. Moffatt, et al. A visual recipe book for persons with language impairments. In proc. CHI '05, ACM press (2005), 501--510.

Cited By

View all
  • (2021)Designing Game-Based Rehabilitation Experiences for People with AphasiaProceedings of the ACM on Human-Computer Interaction10.1145/34746975:CHI PLAY(1-31)Online publication date: 6-Oct-2021
  • (2015)Iterative Design and Field Trial of an Aphasia-Friendly Email ToolACM Transactions on Accessible Computing10.1145/27903057:4(1-36)Online publication date: 19-Nov-2015
  • (2014)Considerations for designing technology with and for persons with aphasiaProceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design10.1145/2686612.2686698(535-538)Online publication date: 2-Dec-2014
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      cover image ACM Conferences
      CHI EA '10: CHI '10 Extended Abstracts on Human Factors in Computing Systems
      April 2010
      2219 pages
      ISBN:9781605589305
      DOI:10.1145/1753846

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 10 April 2010

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      Author Tags

      1. accessibility
      2. aphasia
      3. assistive technology
      4. email
      5. offline production
      6. storytelling
      7. universal design

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      CHI EA '10 Paper Acceptance Rate 350 of 1,346 submissions, 26%;
      Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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      Cited By

      View all
      • (2021)Designing Game-Based Rehabilitation Experiences for People with AphasiaProceedings of the ACM on Human-Computer Interaction10.1145/34746975:CHI PLAY(1-31)Online publication date: 6-Oct-2021
      • (2015)Iterative Design and Field Trial of an Aphasia-Friendly Email ToolACM Transactions on Accessible Computing10.1145/27903057:4(1-36)Online publication date: 19-Nov-2015
      • (2014)Considerations for designing technology with and for persons with aphasiaProceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design10.1145/2686612.2686698(535-538)Online publication date: 2-Dec-2014
      • (2013)Expressing through digital photographsUniversal Access in the Information Society10.1007/s10209-012-0286-812:3(309-326)Online publication date: 1-Aug-2013
      • (2012)What we talk aboutProceedings of the 14th international ACM SIGACCESS conference on Computers and accessibility10.1145/2384916.2384926(49-56)Online publication date: 22-Oct-2012
      • (2012)Words are not enoughProceedings of the 12th Participatory Design Conference: Research Papers - Volume 110.1145/2347635.2347643(51-60)Online publication date: 12-Aug-2012
      • (2012)PostboardCHI '12 Extended Abstracts on Human Factors in Computing Systems10.1145/2212776.2223658(1475-1480)Online publication date: 5-May-2012
      • (2010)When words fall shortProceedings of the 12th international conference on Computers helping people with special needs10.5555/1880751.1880760(45-48)Online publication date: 14-Jul-2010

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