article

A theory of task/technology fit and group support systems effectiveness

Authors:

Bonnie K. BucklandAuthors Info & Claims

MIS Quarterly, Volume 22, Issue 3

Pages 313 - 334

https://doi.org/10.2307/249668

Published: 01 September 1998 Publication History

Abstract

The characteristics of a group's task have been shown to account for more than half the variation in group interaction. In the context of group support systems (GSS), the importance of task has been underscored by the recommendation that achieving a fit between task and technology should be a principle for effective GSS use. Although the body of group support systems research has grown in recent years, and experience with different tasks and technologies now exists, no generally accepted theory of task/technology fit has emerged. This paper develops a theory of task/technology fit in GSS environments based on attributes of task complexity and their relationship to relevant dimensions of GSS technology. Propositions to guide further research are developed from the theory.

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Index Terms

A theory of task/technology fit and group support systems effectiveness
1. Computing methodologies
  1. Modeling and simulation
    1. Simulation support systems
2. Information systems

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cover image MIS Quarterly

MIS Quarterly Volume 22, Issue 3

Sept. 1998

152 pages

ISSN:0276-7783

Editor:
Robert Zmud
Univ. of Oklahoma

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Society for Information Management and The Management Information Systems Research Center

United States

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Published: 01 September 1998

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