research-article

Client-based Multipoint Media Mixer to Support People with Hearing Impairment in Communication

Authors:

Machigar Ongtang,

Nattanun ThatphithakkulAuthors Info & Claims

ICCCM '19: Proceedings of the 7th International Conference on Computer and Communications Management

Pages 148 - 152

https://doi.org/10.1145/3348445.3348455

Published: 27 July 2019 Publication History

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Abstract

To advance the area of accessibility technology that assists people with hearing impairment in communication, we have designed the system that enhances the operation of the relayed communication service center. The scheme allows the middle specialist, who acts as the medium between the hearing-impaired person and other endpoints, to be part of multiple ongoing separate video calls at the same time and combines them or part of them into multi-party video conversations. To offload the server, we have designed and developed media mixer functionality similar to that included in Multipoint Conference Unit (MCU) for multi-party video conference, but implemented on the client-side which is the desktop client used by the middle specialist. Our system has been evaluated to be practical for use and is planned to be deployed to assist people with disabilities in Thailand.

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Cited By

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Wang SNi ZYou GHuang JRen XFu M(2020)ACS-Communicator:a Low-Cost Customer Service Oriented Communication Service Framework for E-Commerce Businesses2020 IEEE World Congress on Services (SERVICES)10.1109/SERVICES48979.2020.00024(45-50)Online publication date: Oct-2020
https://doi.org/10.1109/SERVICES48979.2020.00024

Index Terms

Client-based Multipoint Media Mixer to Support People with Hearing Impairment in Communication
1. Human-centered computing
  1. Accessibility
    1. Accessibility technologies
2. Information systems
  1. Information systems applications
    1. Multimedia information systems
      1. Multimedia streaming

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Published In

ICCCM '19: Proceedings of the 7th International Conference on Computer and Communications Management

July 2019

260 pages

ISBN:9781450371957

DOI:10.1145/3348445

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Chongqing University of Posts and Telecommunications

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 July 2019

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ICCCM 2019

ICCCM 2019: The 7th International Conference on Computer and Communications Management

July 27 - 29, 2019

Bangkok, Thailand

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Wang SNi ZYou GHuang JRen XFu M(2020)ACS-Communicator:a Low-Cost Customer Service Oriented Communication Service Framework for E-Commerce Businesses2020 IEEE World Congress on Services (SERVICES)10.1109/SERVICES48979.2020.00024(45-50)Online publication date: Oct-2020
https://doi.org/10.1109/SERVICES48979.2020.00024

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