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Hello Pepper, May I Tickle You?: Children's and Adults' Responses to an Entertainment Robot at a Shopping Mall

Published: 06 March 2017 Publication History

Abstract

We took a social robot Pepper to a shopping mall for one day to see what kind of initial responses it draws from people. We observed that the robot was quickly surrounded by children when there were others-especially adults-interacting with it. The children seemed to especially enjoy the activity-related applications, such as tickling the robot or giving a high-five. Adults were interested in hearing about useful applications and tended to talk to the robot as if it were any machine capable of speech recognition. These observations will help to design more interactive and entertaining applications for shopping mall robots.

References

[1]
Doering, N., Poeschl, S., Gross, H.-M., Bley, A., Martin, C., and Boehme, H.-J. 2015. User-Centered Design and Evaluation of a Mobile Shopping Robot. Int. J. Soc. Robot. 7, 203--255.
[2]
Glas, D. F., Satake, S., Ferreri, F., Kanda, T., Ishiguro, H., and Hagita, N. 2013. The Network Robot System: Enabling Social Human-Robot Interaction in Public Spaces. J. Human-Robot Interact. 1, 2, 5--32.
[3]
Iwamura, Y., Shiomi, M., Kanda, T., Ishiguro, H., and Hagita, N. 2011. Do elderly people prefer a conversational humanoid as a shopping assistant partner in supermarkets? Human-Robot Interact. (HRI), 6th ACM/IEEE Int. Conf. 449--457.
[4]
Kanda, T., Shiomi, M., Miyashita, Z., and Ishiguro, H. 2010. A communication robot in a shopping mall. IEEE Trans. Robot. 26, 5, 897--913.

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  1. Hello Pepper, May I Tickle You?: Children's and Adults' Responses to an Entertainment Robot at a Shopping Mall

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      cover image ACM Conferences
      HRI '17: Proceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction
      March 2017
      462 pages
      ISBN:9781450348850
      DOI:10.1145/3029798
      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Publication History

      Published: 06 March 2017

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      Author Tags

      1. adults
      2. children
      3. entertainment
      4. human-robot interaction
      5. observations
      6. pepper
      7. shopping mall
      8. social robot

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      HRI '17 Paper Acceptance Rate 51 of 211 submissions, 24%;
      Overall Acceptance Rate 192 of 519 submissions, 37%

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      Cited By

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      • (2024)Children's Acceptance of a Domestic Social Robot: How It Evolves over TimeACM Transactions on Human-Robot Interaction10.1145/363806613:2(1-20)Online publication date: 14-Jun-2024
      • (2024)What Is It Like for Visually Impaired Individuals To Touch a Table-Top Humanoid Robot?Companion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610978.3640751(623-627)Online publication date: 11-Mar-2024
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      • (2023)Materiality, Corporeality, and Relationality in Older Human–Robot Interaction (OHRI)Societies10.3390/soc1301001513:1(15)Online publication date: 4-Jan-2023
      • (2023)Exploring the Design of Social Robot User Interfaces for Presenting Data-Driven StoriesProceedings of the 22nd International Conference on Mobile and Ubiquitous Multimedia10.1145/3626705.3627781(321-339)Online publication date: 3-Dec-2023
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