Surfacing Conflicts in Participatory Design: Methodological Considerations
Pages 194 - 197
Abstract
Surfacing conflicts in values and assumptions between stakeholders is central to building constructive relationships in a participatory design (PD) engagement. Methodological considerations are required to surface such conflicts and hold onto them as constructive elements in the design process, rather than diffusing tensions. These considerations must become part of PD practice. In this workshop, we invite PD scholars and practitioners to reflect on their practices and discuss ways to consciously reveal conflicts. In addition, we introduce the concept of “conscientious discourse” which encourages reflection on one’s own perspective while seeking to understand others. We believe conscientious discourse could be one way to surface conflicts and engage with tensions as vital constructive components. In the workshop, participants will chart methodological guidelines for embracing conflict in future participatory design projects. We will document unresolved questions and issues to share back with the broader PD community.
References
[1]
Erling Björgvinsson, Pelle Ehn, and Per-Anders Hillgren. 2012. Agonistic participatory design: working with marginalised social movements. CoDesign 8, 2-3 (2012), 127–144.
[2]
Susanne Bødker and Morten Kyng. 2018. Participatory design that matters—Facing the big issues. ACM Transactions on Computer-Human Interaction (TOCHI) 25, 1 (2018), 1–31.
[3]
Tone Bratteteig and Ina Wagner. 2012. Disentangling power and decision-making in participatory design. In Proceedings of the 12th Participatory Design Conference: Research Papers-Volume 1. 41–50.
[4]
Tone Bratteteig and Ina Wagner. 2016. Unpacking the notion of participation in participatory design. Computer Supported Cooperative Work (CSCW) 25 (2016), 425–475.
[5]
Monika Büscher, Dan Shapiro, Mark Hartswood, Rob Procter, Roger Slack, Alex Voß, and Preben Mogensen. 2002. Promises, premises and risks: Sharing responsibilities, working up trust and sustaining commitment in participatory design projects. In Proceedings of the Participatory Design Conference. 183–192.
[6]
Herbert H Clark. 1994. Discourse in production. (1994).
[7]
Herbert H Clark and Edward F Schaefer. 1987. Collaborating on contributions to conversations. Language and cognitive processes 2, 1 (1987), 19–41.
[8]
Herbert H Clark and Deanna Wilkes-Gibbs. 1986. Referring as a collaborative process. Cognition 22, 1 (1986), 1–39.
[9]
Rachel Elizabeth Clarke, Jo Briggs, Andrea Armstrong, Alistair MacDonald, John Vines, Emma Flynn, and Karen Salt. 2021. Socio-materiality of trust: co-design with a resource limited community organisation. CoDesign 17, 3 (2021), 258–277.
[10]
Carl DiSalvo. 2015. Adversarial design. Mit Press.
[11]
Jeanette Falk, Christopher Frauenberger, and Gopinaath Kannabiran. 2022. How Shortening or Lengthening Design Processes Configure Decision Making. In Nordic Human-Computer Interaction Conference (Aarhus, Denmark) (NordiCHI ’22). Association for Computing Machinery, New York, NY, USA, Article 21, 11 pages. https://doi.org/10.1145/3546155.3547726
[12]
Jeanette Falk, Gopinaath Kannabiran, and Nicolai Brodersen Hansen. 2021. What Do Hackathons Do? Understanding Participation in Hackathons Through Program Theory Analysis. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems (Yokohama, Japan) (CHI ’21). Association for Computing Machinery, New York, NY, USA, Article 147, 16 pages. https://doi.org/10.1145/3411764.3445198
[13]
Aakash Gautam, Michael Stewart, Chandani Shrestha, Javier Tibau, Steve Harrison, and Deborah Tatar. 2019. Designing to Reflect Our Better Nature. In Companion Publication of the 2019 on Designing Interactive Systems Conference 2019 Companion. 21–24.
[14]
Aakash Gautam and Deborah Tatar. 2022. Empowering Participation Within Structures of Dependency. In Proceedings of the Participatory Design Conference 2022-Volume 1. 75–86.
[15]
Jonas Geuens, Luc Geurts, Thijs W Swinnen, René Westhovens, Maarten Van Mechelen, and Vero Vanden Abeele. 2018. Turning tables: A structured focus group method to remediate unequal power during participatory design in health care. In Proceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial-Volume 2. 1–5.
[16]
Erik Grönvall, Lone Malmborg, and Jörn Messeter. 2016. Negotiation of values as driver in community-based PD. In Proceedings of the 14th Participatory Design Conference: Full papers-Volume 1. 41–50.
[17]
Karin Hansson, Jaz Hee-jeong Choi, Tessy Cerratto Pargman, Shaowen Bardzell, Laura Forlano, Carl DiSalvo, Silvia Lindtner, and Somya Joshi. 2016. Ting: making publics through provocation, conflict and appropriation. In Proceedings of the 14th Participatory Design Conference: Short Papers, Interactive Exhibitions, Workshops-Volume 2. 109–110.
[18]
Diana E Hess. 2009. Controversy in the classroom: The democratic power of discussion. Routledge.
[19]
Liesbeth Huybrechts. 2014. Participation is Risky. Approaches to Joint Creative Processes.Valiz.
[20]
Gopinaath Kannabiran. 2020. Listening to others. Interactions 27, 5 (sep 2020), 24–25. https://doi.org/10.1145/3417963
[21]
Travis Kriplean, Jonathan Morgan, Deen Freelon, Alan Borning, and Lance Bennett. 2012. Supporting reflective public thought with considerit. In Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work. 265–274.
[22]
Nitin Sawhney and Anh-Ton Tran. 2020. Ecologies of contestation in participatory design. In Proceedings of the 16th Participatory Design Conference 2020-Participation (s) Otherwise-Volume 1. 172–181.
[23]
Chandani Shrestha. 2022. ThoughtSwap: Reinfrastructuring Classroom Discourse. Ph.D. Dissertation. Virginia Tech.
[24]
Chandani Shrestha, Deborah G Tatar, Aakash Gautam, and Michael Stewart. 2022. Reinfrastructuring Classroom Discourse With ThoughtSwap. In Proceedings of the 15th International Conference on Computer-Supported Collaborative Learning-CSCL 2022, pp. 427-430. International Society of the Learning Sciences.
[25]
Lucy Suchman. 1987. Plans and situated actions: The problem of human-machine communication. Cambridge University Press.
[26]
Lucy Suchman. 2007. Human-machine reconfigurations: Plans and situated actions. Cambridge University Press.
[27]
Frans H Van Eemeren. 2015. Reasonableness and effectiveness in argumentative discourse. Argumentation library 27 (2015).
[28]
Signe Louise Yndigegn, Lone Malmborg, and Eva Brandt. 2018. Codesigning with public partners: controversies and agonism. In Proceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial-Volume 2. 1–4.
Index Terms
- Surfacing Conflicts in Participatory Design: Methodological Considerations
Recommendations
Ecologies of Contestation in Participatory Design
PDC '20: Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 1How do various forms of contestation and agonism in collective social contexts challenge and transform Participatory Design (PD)? Under what conditions does agonism lead to productive outcomes, expand participation and social inclusion? In this paper, ...
Towards Response-able PD: Putting Feminist New Materialisms to Work in the Practices of Participatory Design
PDC '22: Proceedings of the Participatory Design Conference 2022 - Volume 1This paper contributes to recent discussions in the field of Participatory Design (PD) that have considered relationality, becoming, non-human, and more-than-human to invent alternative, more expansive, responsible, and accountable ways of understanding ...
Phenomenology, a framework for participatory design
PDC '10: Proceedings of the 11th Biennial Participatory Design ConferenceThe philosophical discipline of phenomenology provides the designer with a framework for studying user experience by affording an intrinsically contextual view of the way we interact with things around us. In this paper we argue that phenomenology also ...
Comments
Please enable JavaScript to view thecomments powered by Disqus.Information & Contributors
Information
Published In
August 2024
244 pages
ISBN:9798400706547
DOI:10.1145/3661455
Copyright © 2024 Owner/Author.
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.
Publisher
Association for Computing Machinery
New York, NY, United States
Publication History
Published: 31 August 2024
Check for updates
Author Tags
Qualifiers
- Extended-abstract
- Research
- Refereed limited
Conference
PDC '24
Acceptance Rates
Overall Acceptance Rate 49 of 289 submissions, 17%
Contributors
Other Metrics
Bibliometrics & Citations
Bibliometrics
Article Metrics
- 0Total Citations
- 30Total Downloads
- Downloads (Last 12 months)30
- Downloads (Last 6 weeks)13
Reflects downloads up to 26 Nov 2024
Other Metrics
Citations
View Options
Login options
Check if you have access through your login credentials or your institution to get full access on this article.
Sign inFull Access
View options
View or Download as a PDF file.
PDFeReader
View online with eReader.
eReaderHTML Format
View this article in HTML Format.
HTML Format