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Designing an Inclusive Mobile App for People with Disabilities to Independently Use Autonomous Vehicles

Published: 17 September 2022 Publication History

Abstract

Autonomous vehicles (AVs) could potentially provide independent mobility to people with physical and sensory disabilities. It is critical to understand the needs of people with disabilities and design interfaces specifically for accessible interaction before, during, and while ending an AV trip. Using a research-through-design approach, we identify needs and explore design concepts for a smartphone application to allow people with disabilities to use AVs independently. Through 20 individual interviews, 12 monthly meetings with a group of people with disabilities and transportation advocates, and design prototyping, we develop design concepts for accessible smartphone control of an AV trip. Our work contributes a set of interaction needs for accessible AV interaction, design concepts centered on confidence and control developed in partnership with people with disabilities, and a discussion of an accessible co-design process that other designers can learn from to create accessible automotive user interfaces.

Supplementary Material

Appendix A: Full mobile application screens (Appendix_A_Designing-a-inclusive-app-for-AVs.pdf)
MP4 File (video-figure-captioned.mp4)
Video figure

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Cited By

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  • (2024)Move, Connect, Interact: Introducing a Design Space for Cross-Traffic InteractionProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785808:3(1-40)Online publication date: 9-Sep-2024
  • (2024)Honkable Gestalts: Why Autonomous Vehicles Get Honked AtProceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3640792.3675732(317-328)Online publication date: 22-Sep-2024
  • (2024)A Review on the Development of the In-Vehicle Human-Machine Interfaces in Driving Automation: A Design PerspectiveProceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3640792.3675718(160-174)Online publication date: 22-Sep-2024
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Published In

cover image ACM Conferences
AutomotiveUI '22: Proceedings of the 14th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
September 2022
371 pages
ISBN:9781450394154
DOI:10.1145/3543174
This work is licensed under a Creative Commons Attribution International 4.0 License.

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New York, NY, United States

Publication History

Published: 17 September 2022

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Author Tags

  1. accessibility
  2. autonomous vehicles
  3. mobile interfaces
  4. participatory design

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Overall Acceptance Rate 248 of 566 submissions, 44%

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Cited By

View all
  • (2024)Move, Connect, Interact: Introducing a Design Space for Cross-Traffic InteractionProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785808:3(1-40)Online publication date: 9-Sep-2024
  • (2024)Honkable Gestalts: Why Autonomous Vehicles Get Honked AtProceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3640792.3675732(317-328)Online publication date: 22-Sep-2024
  • (2024)A Review on the Development of the In-Vehicle Human-Machine Interfaces in Driving Automation: A Design PerspectiveProceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3640792.3675718(160-174)Online publication date: 22-Sep-2024
  • (2024)Design for shared driverless vehicles of the futureThe Design Journal10.1080/14606925.2024.2420155(1-22)Online publication date: 24-Oct-2024
  • (2023)Accessible autonomous transportation and services: a focus group studyDisability and Rehabilitation: Assistive Technology10.1080/17483107.2023.224289819:5(1992-1999)Online publication date: 7-Aug-2023
  • (2023)The Autonomous Vehicle Assistant (AVA)International Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103125179:COnline publication date: 1-Nov-2023

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