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Client-based Total Conversation Solution to Support People with Hearing Impairment in Medical Emergency

Published: 26 August 2020 Publication History

Abstract

To better assist people with hearing impairment in medical emergency, flexible multi-mode multi-party audio, video, and text conversations has become essential. We have developed a novel system for relayed communication service center to allow the middle specialist, who acts as the medium, to flexibly control the communication among the hearing-impaired person and other endpoints. This system extends our existing Client-based Multipoint Media Mixer to become a total conversation solution. It can serve multiple separate audio/video/text conversations, merge some or all of them to become a full or partial audio/video/text conference, detach some conversations from the ongoing conference, and mute mic/speaker of each or all participants. To offload the server, all of the functionalities including those similar to Multipoint Conference Unit (MCU) for multi-party video conference are implemented on the client-side which is the desktop client used by the middle specialist. Our system has been evaluated to be practical and is planned to be deployed to support emergency centers in Thailand.

References

[1]
A. J. Henney and W. D. Tucker, Video Relay Service for Deaf people using WebRTC, 2019 Conference on Information Communications Technology and Society (ICTAS), Durban, South Africa, 2019, pp. 1--6.
[2]
A. M. Cook, J. M. Polgar, 2014. Assistive Technologies: Principles and Practices, Elsevier Health Sciences.
[3]
F. Andriopoulou, A. Fanariotis and T. Orphanoudakis, SEEK: SIP-Based Emergency Embedded Framework Supports Elderly and Disabled to Perform Emergency Calls, 2018, 21st Euromicro Conference on Digital System Design (DSD), Prague, 2018, pp. 442--449.
[4]
GStreamer Framework. Accessed on: October 10, 2019. [Online]. Retrieved from https://gstreamer.freedesktop.org/.
[5]
Kwok Fai Ng, Man Yan Ching, Yang Liu, Tao Cai, Li Li, Wu Chou, "A P2P-MCU Approach to Multi-Party Video Conference with WebRTC", International Journal of Future Computer and Communication, vol. 3, pp. 319, 2014.
[6]
Linphone, VoIP Software. Accessed on: September 1, 2019. [Online]. Retrieved from http://www.linphone.org/.
[7]
M. J. Hirayama, M. Suzuki and N. Hosono, An emergency communication pad for hearing impaired persons, 5th International Conference on Computer Sciences and Convergence Information Technology, 2010, pp. 744--747.
[8]
M. Ongtang and N. Thatphithakkul. 2019. Client-based Multipoint Media Mixer to Support People with Hearing Impairment in Communication. In Proceedings of the 2019 7th International Conference on Computer and Communications Management (ICCCM 2019), pp. 148--152

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      ICCCM '20: Proceedings of the 8th International Conference on Computer and Communications Management
      July 2020
      152 pages
      ISBN:9781450387668
      DOI:10.1145/3411174
      © 2020 Association for Computing Machinery. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of a national government. As such, the Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.

      In-Cooperation

      • Natl University of Singapore: National University of Singapore
      • SFU: Simon Fraser University
      • Western Michigan University: Western Michigan University
      • University of Sydney Australia

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 26 August 2020

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      Author Tags

      1. Assistive technology
      2. VoIP
      3. accessibility
      4. emergency application
      5. multipoint conference unit

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