research-article

Accessible online content creation by end users

Authors:

Katie Kuksenok,

Michael Brooks,

Jennifer MankoffAuthors Info & Claims

CHI '13: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 59 - 68

https://doi.org/10.1145/2470654.2470664

Published: 27 April 2013 Publication History

Abstract

Like most online content, user-generated content (UGC) poses accessibility barriers to users with disabilities. However, the accessibility difficulties pervasive in UGC warrant discussion and analysis distinct from other kinds of online content. Content authors, community culture, and the authoring tool itself all affect UGC accessibility. The choices, resources available, and strategies in use to ensure accessibility are different than for other types of online content. We contribute case studies of two UGC communities with accessible content: Wikipedia, where authors focus on access to visual materials and navigation, and an online health support forum where users moderate the cognitive accessibility of posts. Our data demonstrate real world moderation strategies and illuminate factors affecting success, such as community culture. We conclude with recommended strategies for creating a culture of accessibility around UGC.

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Cited By

Venkatraman NAiyer APrakash YAshok V(2024)You Shall Know a Forum by the Words they Keep: Analyzing Language Use in Accessibility Forums for Blind UsersProceedings of the 35th ACM Conference on Hypertext and Social Media10.1145/3648188.3675151(230-238)Online publication date: 10-Sep-2024
https://dl.acm.org/doi/10.1145/3648188.3675151
Dai JMiedema JHernandez SSutton-Lalani AMoffatt K(2023)Cognitive Accessibility of Digital Payments: A Literature ReviewProceedings of the 20th International Web for All Conference10.1145/3587281.3587294(116-121)Online publication date: 30-Apr-2023
https://dl.acm.org/doi/10.1145/3587281.3587294
Race LJames AHayward AEl-Amin KPatterson MMershon T(2021)Designing Sensory and Social Tools for Neurodivergent Individuals in Social Media EnvironmentsProceedings of the 23rd International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3441852.3476546(1-5)Online publication date: 17-Oct-2021
https://dl.acm.org/doi/10.1145/3441852.3476546
Show More Cited By

Index Terms

Accessible online content creation by end users
1. Human-centered computing
  1. Human computer interaction (HCI)

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Published In

cover image ACM Conferences

CHI '13: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

April 2013

3550 pages

ISBN:9781450318990

DOI:10.1145/2470654

General Chair:
Wendy E. Mackay
INRIA
,
Program Chairs:
Stephen Brewster
Glasgow University
,
Susanne Bødker
University of Aarhus

Copyright © 2013 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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New York, NY, United States

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Published: 27 April 2013

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CHI '13

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CHI '13: CHI Conference on Human Factors in Computing Systems

April 27 - May 2, 2013

Paris, France

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CHI '13 Paper Acceptance Rate 392 of 1,963 submissions, 20%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

Venkatraman NAiyer APrakash YAshok V(2024)You Shall Know a Forum by the Words they Keep: Analyzing Language Use in Accessibility Forums for Blind UsersProceedings of the 35th ACM Conference on Hypertext and Social Media10.1145/3648188.3675151(230-238)Online publication date: 10-Sep-2024
https://dl.acm.org/doi/10.1145/3648188.3675151
Dai JMiedema JHernandez SSutton-Lalani AMoffatt K(2023)Cognitive Accessibility of Digital Payments: A Literature ReviewProceedings of the 20th International Web for All Conference10.1145/3587281.3587294(116-121)Online publication date: 30-Apr-2023
https://dl.acm.org/doi/10.1145/3587281.3587294
Race LJames AHayward AEl-Amin KPatterson MMershon T(2021)Designing Sensory and Social Tools for Neurodivergent Individuals in Social Media EnvironmentsProceedings of the 23rd International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3441852.3476546(1-5)Online publication date: 17-Oct-2021
https://dl.acm.org/doi/10.1145/3441852.3476546
Morris MZolyomi AYao CBahram SBigham JKane SKaye JDruin ALampe CMorris DHourcade J(2016)"With most of it being pictures now, I rarely use it"Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems10.1145/2858036.2858116(5506-5516)Online publication date: 7-May-2016
https://dl.acm.org/doi/10.1145/2858036.2858116
Pascual ARibera MGranollers TCarriço LMirri SGuerreiro TThiessen P(2015)Empathic communication of accessibility barriers in web 2.0 editingProceedings of the 12th International Web for All Conference10.1145/2745555.2746642(1-8)Online publication date: 18-May-2015
https://dl.acm.org/doi/10.1145/2745555.2746642

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