A Systematic Literature Review on the Relation of Information Technology and Information Overload

Until this day information overload is an important issue and the influence of information technology cannot be denied. Even though there is a lot of existing research on the relation of information technology and information overload it is still contradicting. Therefore, this systematic literature review investigates the contents and applied research designs of the body of knowledge of the relation between information overload and information technology, in order to uncover what kind of research is missing to tackle the information overload problem. Based on an interdisciplinary database search, this literature review unveils several research gaps and calls for further investigation on proposed research questions. Overall, this literature review promotes the investigation of humans exposed to specific information technologies and conducting inductive behavioral studies. The results help researchers to identify less researched areas and less researched methods and practitioners to gain first insights about the field.