Article

Euros from the Heart: Exploring Digital Money Gifts in Intimate Relationships

Authors:

Cees de BontAuthors Info & Claims

HCI International 2021 - Late Breaking Papers: Design and User Experience: 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings

Pages 342 - 356

https://doi.org/10.1007/978-3-030-90238-4_24

Published: 24 July 2021 Publication History

Abstract

Advances in financial technology open up new ways to exchange gifts in personal relationships across distance. Digitally transmitted monetary gifts are particularly relevant in our mobile centric lifestyle. As is widely known money has cultural restrictions in intimate exchange and is limited in its emotional appeal. Previous research in HCI studied currently practiced digital money gifts, their use, and technological developments. In this paper, we contribute by exploring plausible futures of such trends in intimate relationships with two speculative design scenarios, PregMoments and FriendBit. We conducted a series of focus group interviews to understand people’s underlying values and concerns. The results underline a concern about the change in intimate relationships by the more efficient forms of exchange and its increased adoption. We found five key themes that need to be addressed to deepen intimacy: ‘spent time and thought’, ‘get-together’, ‘intensified emotions’, ‘memory’, and a ‘distinction from the commercial’.

References

[1]

Auger J Speculative design: crafting the speculation Digit. Creat. 2013 24 1 11-35

[2]

Bardzell, J., Bardzell, S.: What is “critical” about critical design? In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 3297–3306. ACM, New York (2013).

[3]

Belk RW and Wallendorf M The sacred meanings of money J. Econ. Psychol. 1990 11 1 35-67

[4]

Bellotti, V.M.E., et al.: Towards community-centered support for peer-to-peer service exchange: rethinking the timebanking metaphor. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 2975–2984. ACM, New York (2014).

[5]

Bloch, M., Parry, J.: Introduction: money and the morality of exchange. In: Parry, J., Bloch, M. (eds.) Money and the Morality of Exchange, pp. 1–32. Cambridge University Press (1989)

[6]

Braun V and Clarke V Reflecting on reflexive thematic analysis Qual. Res. Sport Exerc. Health 2019 11 4 589-597

[7]

Burgoyne CB and Routh DA Constraints on the use of money as a gift at Christmas: the role of status and intimacy∗ J. Econ. Psychol. 1991 12 1 47-69

[8]

Caraway, M., Epstein, D.A., Munson, S.A.: Friends don’t need receipts: the curious case of social awareness streams in the mobile payment app Venmo. Proc. ACM Hum.-Comput. Interact. 1, CSCW, Article 28, 17 (2017).

[9]

Cheal D ‘Showing them you love them’: gift giving and the dialectic of intimacy Sociol. Rev. 1987 35 1 150-169

[10]

Curmi, F., Ferrario, M.A., Southern, J., Whittle, J.: HeartLink: open broadcast of live biometric data to social networks. In: CHI 2013 Extended Abstracts on Human Factors in Computing Systems (CHI EA 2013), pp. 2793–2794. ACM, New York (2013).

[11]

Dunne, A., Raby, F.: Speculative Everything: Design, Fiction and Social Dreaming. Massachusetts Institute of Technology (2013)

[12]

Elsden, C., Feltwell, T., Lawson, S., Vines, J.: Recipes for programmable money. In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, Paper 251, 13 p. ACM, New York (2019).

[13]

Elsden, C., Trotter, L., Harding, M., Davies, N., Speed, C., Vines, J.: Programmable donations: exploring escrow-based conditional giving. In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, Paper 379, 13 p. ACM, New York (2019).

[14]

Ferreira, J., Perry, M., Subramanian, S.: Spending time with money: from shared values to social connectivity. In: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW 2015), pp. 1222–1234. ACM, New York (2015).

[15]

Hassenzahl, M., Heidecker, S., Eckoldt, K., Diefenbach, S., Hillmann, U.: All you need is love: current strategies of mediating intimate relationships through technology. ACM Trans. Comput.-Hum. Interact. 19(4), Article 30, 19 (2012).

[16]

Kelly, R., Gooch, D., Patil, B., Watts, L.: Demanding by design: supporting effortful communication practices in close personal relationships. In: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, pp. 70–83. ACM, New York (2017).

[17]

Koleva, B., et al.: Designing hybrid gifts. ACM Trans. Comput.-Hum. Interact. 27(5), Article 37, 33 (2020).

[18]

Kow YM, Gui X, and Cheng W Bernhaupt R, Dalvi G, Joshi A, K. Balkrishan D, O’Neill J, and Winckler M Special digital monies: the design of Alipay and WeChat wallet for mobile payment practices in China Human-Computer Interaction – INTERACT 2017 2017 Cham Springer 136-155

[19]

Kwon, H., Koleva, B., Schnädelbach, H., Benford, S.: It’s not yet a gift. In: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2017), pp. 2372–2384. ACM, New York (2017).

[20]

Lawson, S., Kirman, B., Linehan, C., Feltwell, T., Hopkins, L.: Problematising upstream technology through speculative design: the case of quantified cats and dogs. In: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, pp. 2663–2672. ACM, New York (2015).

[21]

Light, A., Briggs, J.: Crowdfunding platforms and the design of paying publics. In: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, pp. 797–809. ACM, New York (2017).

[22]

Lu, Z., Xia, H., Heo, S., Wigdor, D.: You watch, you give, and you engage: a study of live streaming practices in China. In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, Paper 466, 13 p. ACM, New York (2018).

[23]

Mainwaring, S., March, W., Maurer, B.: From Meiwaku to Tokushita! lessons for digital money design from Japan. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2008), pp. 21–24. ACM, New York (2008).

[24]

Mauss, M.: The Gift: The Form and Reason for Exchange in Archaic Societies (Halls, W.D., Trans. 1st edn.). Routledge (1990).

[25]

Pierce, J., Sengers, P., Hirsch, T., Jenkins, T., Gaver, W., DiSalvo, C.: Expanding and refining design and criticality in HCI. In: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, pp. 2083–2092. ACM, New York (2015).

[26]

Prager KJ The Psychology of Intimacy 1995 New York The Guilford Press

[27]

Rosson, M.B., Carroll, J.M.: Scenario-based design. In: Sears, A., Jacko, J.A. (eds.) Human-Computer Interaction: Development Process, 1st edn., pp. 145–164. CRC Press (2009)

[28]

Simmel G The Philosophy of Money 2004 London Routledge

[29]

Wang, D., Lee, Y., Fu, W.: “I love the feeling of being on stage, but I become greedy”: exploring the impact of monetary incentives on live streamers’ social interactions and streaming content. Proc. ACM Hum.-Comput. Interact. 3, CSCW, Article 92, 24 (2019).

[30]

Webley P, Lea SEG, and Portalska RZ The unacceptability of money as a gift J. Econ. Psychol. 1983 4 3 223-238

[31]

Wohn, D.Y., Freeman, G., McLaughlin, C.: Explaining viewers’ emotional, instrumental, and financial support provision for live streamers. In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, Paper 474, 13 p. ACM, New York (2018).

[32]

Wu, Z., Ma, X.: Money as a social currency to manage group dynamics: red packet gifting in Chinese online communities. In: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA 2017), pp. 2240–47. ACM, New York (2017).

[33]

Yang, J., Ackerman, M.S., Adamic, L.A.: Virtual gifts and Guanxi: supporting social exchange in a Chinese online community. In: Proceedings of the ACM 2011 Conference on Computer Supported Cooperative Work (CSCW 2011), pp. 45–54. ACM, New York (2011).

[34]

Zelizer, V.A.: The Social Meaning of Money: Pin Money, Paychecks, Poor Relief, and Other Currencies. Princeton University Press (1997)

[35]

Zelizer, V.A.: The Purchase of Intimacy. Princeton University Press (2009)

Cited By

Bellini R(2023)Paying the Price: When Intimate Partners Use Technology for Financial HarmProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581101(1-17)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581101
Probst FMaguire Mde Bont CKwon H(2022)A Framework for Designing Relationship Strengthening Digital Money Gifts in Close FriendshipsHCI International 2022 - Late Breaking Papers. Design, User Experience and Interaction10.1007/978-3-031-17615-9_32(460-474)Online publication date: 26-Jun-2022
https://dl.acm.org/doi/10.1007/978-3-031-17615-9_32

Index Terms

Euros from the Heart: Exploring Digital Money Gifts in Intimate Relationships
1. Human-centered computing

Index terms have been assigned to the content through auto-classification.

Recommendations

Follow the Money: Managing Personal Finance Digitally
CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

The move towards digital payments and mobile money, and away from physical cash and banking services offers users opportunities to change the ways that they can spend, save and manage their money through a variety of personal financial management ...
Intimate Design: Designing Intimacy As a Critical-Feminist Practice
CHI EA '17: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems

Intimate aspects of everyday life are increasingly being connected to and interacted with through digital technologies; this impacts the ways of being in the world and how bodies come to matter. From an interdisciplinary perspective at the intersections ...
Working Digital Money into a Cash Economy: The Collaborative Work of Loan Payment

This paper examines how different forms of money, specifically digital versus cash, impact on the work of an organisation and its customers. In doing so it contributes to the body of literature exploring how the social meanings of money impact on ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image Guide Proceedings

HCI International 2021 - Late Breaking Papers: Design and User Experience: 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings

Jul 2021

619 pages

ISBN:978-3-030-90237-7

DOI:10.1007/978-3-030-90238-4

Editors:
Constantine Stephanidis
University of Creteand Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece
,
Marcelo M. Soares
Department of Design, Federal University of Pernambuco, Recife, Brazil
,
Elizabeth Rosenzweig
World Usability Day and Brandeis University, Newton Center, MA, USA
,
Aaron Marcus
Aaron Marcus and Associates, Berkeley, CA, USA
,
Sakae Yamamoto
Tokyo University of Science, Tokyo, Saitama, Japan
,
Hirohiko Mori
Tokyo City University, Tokyo, Japan
,
Pei-Luen Patrick Rau
Tsinghua University, Beijing, China
,
Gabriele Meiselwitz
Computer and Information Sciences, Towson University, Towson, MD, USA
,
Xiaowen Fang
DePaul University, Chicago, IL, USA
,
Abbas Moallem
San Jose State University, San Jose, CA, USA

© Springer Nature Switzerland AG 2021.

Publisher

Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 24 July 2021

Author Tags

Qualifiers

Article

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

2
Total Citations
View Citations
0
Total Downloads

Downloads (Last 12 months)0
Downloads (Last 6 weeks)0

Reflects downloads up to 23 Feb 2025

Other Metrics

View Author Metrics

Citations

Cited By

Bellini R(2023)Paying the Price: When Intimate Partners Use Technology for Financial HarmProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581101(1-17)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581101
Probst FMaguire Mde Bont CKwon H(2022)A Framework for Designing Relationship Strengthening Digital Money Gifts in Close FriendshipsHCI International 2022 - Late Breaking Papers. Design, User Experience and Interaction10.1007/978-3-031-17615-9_32(460-474)Online publication date: 26-Jun-2022
https://dl.acm.org/doi/10.1007/978-3-031-17615-9_32

View Options

View options

Figures

Tables

Media

View Table of Conten