This book will give you a practical overview of several methods and approaches for designing mobile technologies and conducting mobile user research, including how to understand behavior and evaluate how such technologies are being (or may be) used out in the world. Each chapter includes case studies from our own work and highlights advantages, limitations, and very practical steps that should be taken to increase the validity of the studies you conduct and the data you collect. This book is intended as a practical guide for conducting mobile research focused on the user and their experience. We hope that the depth and breadth of case studies presented, as well as specific best practices, will help you to design the best technologies possible and choose appropriate methods to gather ethical, reliable, and generalizable data to explore the use of mobile technologies out in the world.
Cited By
- Bentley F, O'Neill K, Quehl K and Lottridge D Exploring the Quality, Efficiency, and Representative Nature of Responses Across Multiple Survey Panels Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, (1-12)
- Wirfs-Brock J and Quehl K (2019). News From the Background to the Foreground, Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, 3:3, (1-19), Online publication date: 9-Sep-2019.
- Suh M, Bentley F and Lottridge D (2018). "It's Kind of Boring Looking at Just the Face", Proceedings of the ACM on Human-Computer Interaction, 2:CSCW, (1-23), Online publication date: 1-Nov-2018.
- Gallagher K, Patil S, Dolan-Gavitt B, McCoy D and Memon N Peeling the Onion's User Experience Layer Proceedings of the 2018 ACM SIGSAC Conference on Computer and Communications Security, (1290-1305)
- Reeder R, Felt A, Consolvo S, Malkin N, Thompson C and Egelman S An Experience Sampling Study of User Reactions to Browser Warnings in the Field Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, (1-13)
- Andalibi N, Bentley F and Quehl K (2017). Multi-Channel Topic-Based Mobile Messaging in Romantic Relationships, Proceedings of the ACM on Human-Computer Interaction, 1:CSCW, (1-18), Online publication date: 6-Dec-2017.
Index Terms
- Mobile User Research: A Practical Guide
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