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It's not polite to point: generating socially-appropriate deictic behaviors towards people

Published: 03 March 2013 Publication History

Abstract

Pointing behaviors are used for referring to objects and people in everyday interactions, but the behaviors used for referring to objects are not necessarily polite or socially appropriate for referring to humans. In this study, we confirm that although people would point precisely to an object to indicate where it is, they were hesitant to do so when pointing to another person. We propose a model for generating socially-appropriate deictic behaviors in a robot. The model is based on balancing two factors: understandability and social appropriateness. In an experiment with a robot in a shopping mall, we found that the robot's deictic behavior was perceived as more polite, more natural, and better overall when using our model, compared with a model considering understandability alone.

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  • (2014)Robot deicticsProceedings of the 2014 ACM/IEEE international conference on Human-robot interaction10.1145/2559636.2559657(342-349)Online publication date: 3-Mar-2014

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    Published In

    cover image ACM Conferences
    HRI '13: Proceedings of the 8th ACM/IEEE international conference on Human-robot interaction
    March 2013
    452 pages
    ISBN:9781467330558

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    • AAAI: American Association for Artificial Intelligence
    • Human Factors & Ergonomics Soc: Human Factors & Ergonomics Soc

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    Published: 03 March 2013

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    Author Tags

    1. human-robot interaction
    2. pointing gesture
    3. social robots

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    • (2014)Robot deicticsProceedings of the 2014 ACM/IEEE international conference on Human-robot interaction10.1145/2559636.2559657(342-349)Online publication date: 3-Mar-2014

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