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Designing Models for Software as a Service in Cloud Computing

Published: 01 July 2017 Publication History

Abstract

This paper details the case study of the model development at a company that offers software as a service SaaS to clients in the services industry. The growing market for SaaS provides the company tremendous opportunities to succeed as a startup. A new cloud-based system is aimed at facilitating the automation of cross-department collaboration by integrating company's Web applications to other service providers and Enterprise Resource Planning systems. However, as it is challenging to dynamically integrate multiple autonomous software systems, the company has identified Web services technologies as the foundation of the next generation software solutions. To create an extensible solution, Event-Driven Process Chain and Unified Modeling Language models are developed to model enterprise business processes and their departmental functions. The models are abstract views of complex enterprise systems. After the implementation of such models, the management team can further address issues related to the cost effectiveness, reliability and data security of software-supported business processes.

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Published In

cover image International Journal of Information Systems in the Service Sector
International Journal of Information Systems in the Service Sector  Volume 9, Issue 3
July 2017
92 pages
ISSN:1935-5688
EISSN:1935-5696
Issue’s Table of Contents

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IGI Global

United States

Publication History

Published: 01 July 2017

Author Tags

  1. Business Process
  2. Enterprise Resource Planning
  3. Event-Driven Process Chain
  4. Software as a Service
  5. Unified Modeling Language
  6. Web Services

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