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- extended-abstractJune 2024
Smart Speaker Data Donations in Families: The Project Rosie Perspective
IDC '24: Proceedings of the 23rd Annual ACM Interaction Design and Children ConferencePages 680–685https://doi.org/10.1145/3628516.3659374Today, many families are finding themselves with the option to have their very own assistant at home in the form of a smart speaker. To meet the growing scientific need to better understand how families with young children use these devices at home, we ...
- research-articleFebruary 2023
Virtual assistants in the family home. Understanding parents’ motivations to use virtual assistants with their Child(dren)
AbstractVirtual assistants (VA) like Siri, Alexa, or Google Assistant are becoming household names - especially for families with young children. Scientific inquiry studying this user population and their intention to use VAs at home, however, ...
Highlights- Families use virtual assistants in three ways: parent-/child-/co-usage.
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- research-articleDecember 2021
Future directions for chatbot research: an interdisciplinary research agenda
- Asbjørn Følstad,
- Theo Araujo,
- Effie Lai-Chong Law,
- Petter Bae Brandtzaeg,
- Symeon Papadopoulos,
- Lea Reis,
- Marcos Baez,
- Guy Laban,
- Patrick McAllister,
- Carolin Ischen,
- Rebecca Wald,
- Fabio Catania,
- Raphael Meyer von Wolff,
- Sebastian Hobert,
- Ewa Luger
AbstractChatbots are increasingly becoming important gateways to digital services and information—taken up within domains such as customer service, health, education, and work support. However, there is only limited knowledge concerning the impact of ...
- research-articleJune 2021
Make your own: The Potential of Chatbot Customization for the Development of User Trust
UMAP '21: Adjunct Proceedings of the 29th ACM Conference on User Modeling, Adaptation and PersonalizationPages 382–387https://doi.org/10.1145/3450614.3463600Interacting with chatbots has become ubiquitous nowadays. Nevertheless, conversational agents often remain unable to reliably succeed in social contexts, which negatively influences users’ experience and prevents them from exploiting the technology's ...