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- ArticleJuly 2017
Assessing the Impact of Affective Feedback on End-User Security Awareness
Human Aspects of Information Security, Privacy and TrustPages 143–159https://doi.org/10.1007/978-3-319-58460-7_10AbstractA lack of awareness regarding online security behaviour can leave users and their devices vulnerable to compromise. This paper highlights potential areas where users may fall victim to online attacks, and reviews existing tools developed to raise ...
- research-articleSeptember 2012
Towards the improvement of self-service systems via emotional virtual agents
BCS-HCI '12: Proceedings of the 26th Annual BCS Interaction Specialist Group Conference on People and ComputersPages 351–356Affective computing and emotional agents have been found to have a positive effect on human-computer interactions. In order to develop an acceptable emotional agent for use in a self-service interaction, two stages of research were identified and ...