Abstract
Modern decision support systems (DSSs) use a broad range of technologies based on data processing by both humans and computers. This article describes a new architectural approach to creating DSSs based on the human–machine cloud concept. This concept combines two different views of decision support in the tourism industry: the standpoint of a tourist and the position of administrative bodies of tourist regions. The article distinguishes standard tasks of decision support in tourism; these tasks are then projected onto a multilevel concept architecture of cloud services. The proposed approach is illustrated based on the example of three scenarios of interaction of services (resources) in solving practical tasks.
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Original Russian Text © A.V. Smirnov, A.V. Ponomarev, T.V. Levashova, N.N. Teslya, 2017, published in Iskusstvennyi Intellekt i Prinyatie Reshenii, 2017, No. 2, pp. 90–102.
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Smirnov, A.V., Ponomarev, A.V., Levashova, T.V. et al. Human–Machine Cloud Decision Support in Tourism. Sci. Tech. Inf. Proc. 45, 352–359 (2018). https://doi.org/10.3103/S0147688218050076
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DOI: https://doi.org/10.3103/S0147688218050076