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Analysis of Satisfaction to Community-based Integrated Medical and Nursing Services and its Influencing Factors among Elders in Chengdu

Published: 04 January 2021 Publication History

Abstract

To examine the satisfaction to community-based integrated medical and nursing services among elderly in Chengdu city of Sichuan province and its influencing factors, to provide a basis for improving the quality and efficiency of community medical and nursing services in the future. Based on the stratified random sampling method, a questionnaire survey is conducted among 392 elderly people living in the 5 main urban districts in Chengdu. The principal component analysis method was used to obtain four key factors of satisfaction with community medical care, service personnel, life and environment, and spatial superiority. The comprehensive satisfaction score of the elderly in Chengdu is (2.62±0.547) points. The results of multi-factor logistic regression analysis showed that regional differences, health self-assessment, whether they have received community health management services, life care services, and smart elderly care services are the influencing factors of elderly satisfaction (P<0.05). The overall satisfaction of the elderly in Chengdu with community medical care and elderly care services is good. The government should focus on improving the community's basic public health services, increasing the accessibility of services, and focusing on the application of smart elderly care technology and family doctor team building.

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    ISBDAI '20: Proceedings of the 2020 2nd International Conference on Big Data and Artificial Intelligence
    April 2020
    640 pages
    ISBN:9781450376457
    DOI:10.1145/3436286
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 04 January 2021

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    Author Tags

    1. Community
    2. Elderly
    3. Influencing factors
    4. Integrated medical and nursing services
    5. Satisfaction

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