research-article

Teleworking in Times of COVID-19. Some Lessons for the Public Sector from the Emergent Implementation During the Pandemic Period: Teleworking in times of COVID-19

Authors:

Rigoberto Garcia-Contreras,

Patricia Munoz-Chavez,

David Valle-Cruz,

Edgar A. Ruvalcaba-Gomez,

Jose Alberto Becerra-SantiagoAuthors Info & Claims

dg.o '21: Proceedings of the 22nd Annual International Conference on Digital Government Research

Pages 376 - 385

https://doi.org/10.1145/3463677.3463700

Published: 09 June 2021 Publication History

Abstract

Abstract: The COVID-19 crisis has forced public sector organizations to implement teleworking as the only option to continue their daily activities and stop the spread of the virus. However, it is still too early to know in a full context how public servants are reacting to the demands of teleworking. This paper aims to fill this gap and examine the effects of timely implementation of teleworking on employees in the public sector. This study analyzed in a transversal manner the perception of 971 public servants in Mexico. Descriptive, correlation, and multiple linear regression analyses were performed. The results indicated the influence of teleworking on aspects such as job satisfaction, organizational commitment, burnout, and productivity. Besides, the findings suggest the relationship between the variables, as well as their importance in light of the current situation.

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Cited By

Seinsche LSchubin KNeumann JPfaff H(2024)Working from home during COVID-19: boundary management tactics and energy resources management strategies reported by public service employees in a qualitative studyBMC Public Health10.1186/s12889-024-18744-y24:1Online publication date: 7-May-2024
https://doi.org/10.1186/s12889-024-18744-y
García-Contreras RMuñoz-Chávez JValle-Cruz DRuvalcaba-Gómez EBecerra-Santiago J(2024)Telework and public value creation: Evidence from Mexican public officialsInternational Public Management Journal10.1080/10967494.2024.2383346(1-19)Online publication date: 8-Aug-2024
https://doi.org/10.1080/10967494.2024.2383346
Seinsche LSchubin KNeumann JPfaff H(2023)Do I want to work from home today? Specific job crafting strategies of public service employees working from home during the COVID-19 pandemic in Germany: a qualitative studyFrontiers in Psychology10.3389/fpsyg.2023.118381214Online publication date: 13-Oct-2023
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dg.o '21: Proceedings of the 22nd Annual International Conference on Digital Government Research

June 2021

600 pages

ISBN:9781450384926

DOI:10.1145/3463677

Copyright © 2021 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 09 June 2021

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DG.O'21

DG.O'21: The 22nd Annual International Conference on Digital Government Research

June 9 - 11, 2021

NE, Omaha, USA

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https://doi.org/10.1186/s12889-024-18744-y
García-Contreras RMuñoz-Chávez JValle-Cruz DRuvalcaba-Gómez EBecerra-Santiago J(2024)Telework and public value creation: Evidence from Mexican public officialsInternational Public Management Journal10.1080/10967494.2024.2383346(1-19)Online publication date: 8-Aug-2024
https://doi.org/10.1080/10967494.2024.2383346
Seinsche LSchubin KNeumann JPfaff H(2023)Do I want to work from home today? Specific job crafting strategies of public service employees working from home during the COVID-19 pandemic in Germany: a qualitative studyFrontiers in Psychology10.3389/fpsyg.2023.118381214Online publication date: 13-Oct-2023
https://doi.org/10.3389/fpsyg.2023.1183812
Haraldsdottir RFoscarini FJeurgens CHenttonen POliver GWendelken SFrings-Hessami V(2023)Working from home: the experience of records management professionals during the COVID-19 pandemicRecords Management Journal10.1108/RMJ-04-2023-002533:1(64-87)Online publication date: 18-Jul-2023
https://doi.org/10.1108/RMJ-04-2023-0025
Akatsuka HToyoda M(2023)Analysis of the relationship between urban dynamics and prevalence of remote work based on population data generated from cellular networksScientific Reports10.1038/s41598-023-47513-x13:1Online publication date: 17-Nov-2023
https://doi.org/10.1038/s41598-023-47513-x
García-Contreras RMuñoz-Chávez JValle-Cruz DLópez-Chau A(2022)Teleworker Experiences in #COVID-19Handbook of Research on Opinion Mining and Text Analytics on Literary Works and Social Media10.4018/978-1-7998-9594-7.ch016(388-412)Online publication date: 18-Feb-2022
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Fazal SMasood SNazir FMajoka M(2022)Individual and Organizational Strategies for Promoting Work–Life Balance for Sustainable Workforce: A Systematic Literature Review from PakistanSustainability10.3390/su14181155214:18(11552)Online publication date: 15-Sep-2022
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Seinsche LSchubin KNeumann JPfaff H(2022)Employees’ Resources, Demands and Health While Working from Home during COVID-19 Pandemic—A Qualitative Study in the Public SectorInternational Journal of Environmental Research and Public Health10.3390/ijerph2001041120:1(411)Online publication date: 27-Dec-2022
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Palumbo RFakhar Manesh MPetrolo D(2022)What makes work smart in the public sector? Insights from a bibliometric analysis and interpretive literature reviewPublic Management Review10.1080/14719037.2022.215247926:6(1449-1474)Online publication date: 30-Nov-2022
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Lopes Júnior EDaniel A(2022)Workers Performance: What has Changed with the Covid-19 Crisis?International Journal of Public Administration10.1080/01900692.2022.215436247:8(521-531)Online publication date: 21-Dec-2022
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