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Designing a Social VR Clinic for Medical Consultations

Published: 25 April 2020 Publication History

Abstract

Social Virtual Reality (VR) invites multiple users to "interact" in a shared immersive environment, which creates new opportunities for remote communication, and can potentially be a new tool for remote medical consultations. Using knee osteoarthritis consultation as a use case, this paper presents a social VR clinic that allows patients to consult a nurse represented as a virtual avatar with head, upper body and hands visible. We started with an ethnographic study at a hospital with three medical professionals and observed three patient consultation sessions to map the patient treatment journey (PTJ) and distill design requirements for social VR consultation. Based on the results of the study, we designed and implemented a social VR clinic to meet the identified requirements. Our work expands on the potential of social VR to help reshape patient treatment by reducing the workload of medical staff and the travel time of patients. In the future, we plan to conduct user studies to compare face-to-face (F2F) with social VR consultations.

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Cited By

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  • (2024)Evaluation of Telemedicine Consultations Using Health Outcomes and User Attitudes and Experiences: Scoping ReviewJournal of Medical Internet Research10.2196/5326626(e53266)Online publication date: 9-Jul-2024
  • (2024)A Platform for Collecting User Behaviour Data during Social VR Experiments Using Mozilla HubsProceedings of the 16th International Workshop on Immersive Mixed and Virtual Environment Systems10.1145/3652212.3652225(41-44)Online publication date: 15-Apr-2024
  • (2024)Virtual Unreality: Augmentation-Oriented Ideation Through Design CardsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642364(1-23)Online publication date: 11-May-2024
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cover image ACM Conferences
CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
April 2020
4474 pages
ISBN:9781450368193
DOI:10.1145/3334480
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Publication History

Published: 25 April 2020

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Author Tags

  1. VR consultation
  2. social VR
  3. telehealth
  4. user studies
  5. virtual reality

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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CHI Conference on Human Factors in Computing Systems
April 26 - May 1, 2025
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Cited By

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  • (2024)Evaluation of Telemedicine Consultations Using Health Outcomes and User Attitudes and Experiences: Scoping ReviewJournal of Medical Internet Research10.2196/5326626(e53266)Online publication date: 9-Jul-2024
  • (2024)A Platform for Collecting User Behaviour Data during Social VR Experiments Using Mozilla HubsProceedings of the 16th International Workshop on Immersive Mixed and Virtual Environment Systems10.1145/3652212.3652225(41-44)Online publication date: 15-Apr-2024
  • (2024)Virtual Unreality: Augmentation-Oriented Ideation Through Design CardsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642364(1-23)Online publication date: 11-May-2024
  • (2024)MR Microsurgical Suture Training System with Level-Appropriate SupportProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642324(1-19)Online publication date: 11-May-2024
  • (2024)Choosing the Right Reality: A Comparative Analysis of Tangibility in Immersive Trauma SimulationsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641912(1-17)Online publication date: 11-May-2024
  • (2024)Designing and Evaluating a VR Lobby for a Socially Enriching Remote Opera Watching ExperienceIEEE Transactions on Visualization and Computer Graphics10.1109/TVCG.2024.337208130:5(2055-2065)Online publication date: 4-Mar-2024
  • (2024)Affective Computing and the Road to an Emotionally Intelligent MetaverseIEEE Open Journal of the Computer Society10.1109/OJCS.2024.33894625(195-214)Online publication date: 2024
  • (2024)Comparing a virtual reality head-mounted display to on-screen three-dimensional visualization and two-dimensional computed tomography data for training in decision making in hepatic surgery: a randomized controlled studySurgical Endoscopy10.1007/s00464-023-10615-838:5(2483-2496)Online publication date: 8-Mar-2024
  • (2024)Towards Enhanced Virtual Chronic Care: Artificial Intelligence-Human Computer Interaction Integration in Synchronous Virtual ConsultationsIntelligent Systems and Applications10.1007/978-3-031-66329-1_2(16-23)Online publication date: 31-Jul-2024
  • (2023)Towards Understanding Sense of Inclusion in Social VR OnboardingExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3585751(1-8)Online publication date: 19-Apr-2023
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