Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/3377817.3377837acmotherconferencesArticle/Chapter ViewAbstractPublication PagesebimcsConference Proceedingsconference-collections
research-article
Open access

An Empirical Study of E-Marketplace Acceptance by MSMEs in Bali using TOE Model

Published: 19 March 2020 Publication History

Abstract

In the world today, undoubtedly e-commerce has proven to be beneficial and convenient to both merchants (seller) and consumers (buyer) particularly with various e-marketplace platforms such as Lazada, Shoppe, e-bay and many more. However, not many entrepreneurs took up the opportunity and ventured into e-marketplace. This scenario is more noticeable among the MSMEs entrepreneurs in developing countries. Hence, this study aimed to fill the gap and provide richer insights in technology acceptance from the user, environment, technology, and organizational side by applying the Technological, Organizational, and Environmental (TOE) framework model. This research was conducted in three regencies of Bali (Denpasar, Badung and Gianyar) by distributing five-point Likert scale questionnaires to 100 entrepreneurs (who meet the criteria). The developed hypotheses testing analysis was based on Partial Least Square Structural Equation Model (PLS-SEM) and was conducted using SmartPLS 3.0. Findings obtained revealed that organizational (p = 0.042, and t-statistics = 2.062) and environmental factors (p = 0.011 and t-statistics = 2.587) had positive significance towards behavioral intention (BI) in accepting e-marketplace.

References

[1]
Ghobakhloo, M., Hong, T. S., & Standing, C. 2015. B2B E-commerce success among small and medium-sized enterprises: a business network perspective. Journal of Organizational and End User Computing (JOEUC), 27(1), 1--32.
[2]
Duan, X., Deng, H., & Corbitt, B. 2012. Evaluating the critical determinants for adopting e-market in Australian small-and-medium sized enterprises. Management Research Review, 35(3/4), 289--308.
[3]
Awa, H. O., Ukoha, O., & Emecheta, B. C. 2016. Using TOE theoretical framework to study the adoption of ERP solution. Cogent Business & Management, 3(1), 1196571.
[4]
Pool, J. K., Arabzad, S. M., Asadi, A., & Ansari, M. R. 2015. RFID acceptance in SMEs using TOE framework: an empirical investigation on Iranian SMEs. International Journal of Logistics Systems and Management, 21(3), 335--347.
[5]
Gangwar, H., Date, H., & Ramaswamy, R. 2015. Understanding determinants of cloud computing adoption using an integrated TAM-TOE model. Journal of Enterprise Information Management, 28(1), 107--130.
[6]
Kabanda, S., & Brown, I. 2017. A structuration analysis of Small and Medium Enterprise (SME) adoption of E-Commerce: The case of Tanzania. Telematics and Informatics, 34(4), 118--132.
[7]
Abdullah, A. 2019. E-Business Adoption in Yemeni SMEs. (Unpublished doctoral dissertation). University of South Wales / Prifysgol De Cymru.
[8]
Aboelmaged, M. 2018. The drivers of sustainable manufacturing practices in Egyptian SMEs and their impact on competitive capabilities: A PLS-SEM model. Journal of Cleaner Production, 175, 207--221.
[9]
Walker, J. H., Saffu, K., & Mazurek, M. 2016. An empirical study of factors influencing e-commerce adoption/non-adoption in Slovakian SMEs. Journal of Internet Commerce, 15(3), 189--213.
[10]
Thong, J. Y., & Yap, C. S. 1995. CEO characteristics, organizational characteristics and information technology adoption in small businesses. Omega, 23(4), 429--442.
[11]
Sanchez-Torres, J. A., & Juarez-Acosta, F. 2019. Modelling SME e-commerce with IMAES. Journal of Business & Industrial Marketing, 34(1), 137--149.
[12]
Abdillah, W., & Hartono, J. 2015. Partial Least Square (PLS): alternatif structural equation modeling (SEM) dalam penelitian bisnis. Yogyakarta: Penerbit Andi.
[13]
Ifinedo, P. 2012. Internet/E-Business technologies acceptance in Canada's SMEs: Focus on organizational and environmental factors. In E-Business-Applications and Global Acceptance. IntechOpen.
[14]
Ocloo, C. E., Xuhua, H., Akaba, S., Addai, M., Worwui-Brown, D., & Spio-Kwofie, A. 2018. B2B E-commerce Adoption amongst manufacturing SMEs: Evidence from Ghana. Australian Journal of Economics and Management Sciences, 8(1), 126--146.
[15]
Cruz-Jesus, F., Pinheiro, A., & Oliveira, T. 2019. Understanding CRM adoption stages: empirical analysis building on the TOE framework. Computers in Industry, 109, 1--13.
[16]
Kandil, A. M. N. A., Ragheb, M. A., Ragab, A. A., & Farouk, M. 2018. Examining the effect of TOE model on cloud computing adoption in Egypt. The Business & Management Review, 9(4), 113--123.
[17]
Abu Bakar, A. R., Ahmad, S. Z., & Ahmad, N. 2019. SME social media use: A study of predictive factors in the United Arab Emirates. Global Business and Organizational Excellence, 38(5), 53--68.
[18]
Ghobakhloo, M., Arias-Aranda, D., & Benitez-Amado, J. 2011. Adoption of e-commerce applications in SMEs. Industrial Management & Data Systems, 111(8), 1238--1269.
[19]
Usman, U. M. Z., Ahmad, M. N., & Zakaria, N. H. 2019. The Determinants of Adoption of Cloud-Based ERP of Nigerian's SMES Manufacturing Sector Using Toe Framework and Doi Theory. International Journal of Enterprise Information Systems (IJEIS), 15(3), 27--43.

Cited By

View all
  • (2024)Public regulation urgency in cryptocurrency based on administrative reform for Bali sustainable tourismCogent Social Sciences10.1080/23311886.2024.231265710:1Online publication date: 14-Feb-2024
  • (2022)Factors affecting prospective entrepreneurs to utilize e-marketplaceInternational Journal of Research in Business and Social Science (2147- 4478)10.20525/ijrbs.v11i1.157311:1(01-11)Online publication date: 14-Feb-2022
  • (2021)The practices of virtual reality marketing in the tourism sector, a case study of Bali, IndonesiaCurrent Issues in Tourism10.1080/13683500.2020.1870940(1-12)Online publication date: 12-Jan-2021

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Other conferences
EBIMCS '19: Proceedings of the 2019 2nd International Conference on E-Business, Information Management and Computer Science
August 2019
175 pages
ISBN:9781450366496
DOI:10.1145/3377817
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 March 2020

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. Indonesia
  2. MSMEs
  3. TOE
  4. acceptance
  5. e-marketplace

Qualifiers

  • Research-article
  • Research
  • Refereed limited

Conference

EBIMCS '19

Acceptance Rates

EBIMCS '19 Paper Acceptance Rate 31 of 142 submissions, 22%;
Overall Acceptance Rate 143 of 708 submissions, 20%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)138
  • Downloads (Last 6 weeks)18
Reflects downloads up to 26 Nov 2024

Other Metrics

Citations

Cited By

View all
  • (2024)Public regulation urgency in cryptocurrency based on administrative reform for Bali sustainable tourismCogent Social Sciences10.1080/23311886.2024.231265710:1Online publication date: 14-Feb-2024
  • (2022)Factors affecting prospective entrepreneurs to utilize e-marketplaceInternational Journal of Research in Business and Social Science (2147- 4478)10.20525/ijrbs.v11i1.157311:1(01-11)Online publication date: 14-Feb-2022
  • (2021)The practices of virtual reality marketing in the tourism sector, a case study of Bali, IndonesiaCurrent Issues in Tourism10.1080/13683500.2020.1870940(1-12)Online publication date: 12-Jan-2021

View Options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Login options

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media