research-article

Supporting initial trust in distributed idea generation and idea evaluation

Authors:

Patrick C. Shih,

David F. Redmiles,

Graham HortonAuthors Info & Claims

GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group Work

Pages 199 - 208

https://doi.org/10.1145/2389176.2389207

Published: 27 October 2012 Publication History

Abstract

Previous research has shown that diversity within distributed collaborative teams can lead to innovation, but trust must exist for the open expression of innovative ideas and establishment of idea credibility. Initial trust is pivotal for distributed teams where team members have never met face-to-face and have only a very limited time to accomplish a task. Our goal is to determine if knowing specific information about other team members could enhance initial trust and improve productivity and satisfaction in idea generation and idea evaluation sessions. In an experiment, we showed that cognitive and affective trust could be successfully enhanced by presenting relevant information elements, such as domain expertise and personal hobbies, and could have positive effects on the quality and quantity of ideas in idea generation sessions as well as the satisfaction of the participants with the rating result in idea evaluation sessions. However, participants receiving personal information often misconstrue this as professional competency. We also describe gender differences observed in the idea generation sessions and discuss how to better design future systems for supporting idea generation and idea evaluation activities.

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Supporting initial trust in distributed idea generation and idea evaluation

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cover image ACM Conferences

GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group Work

October 2012

342 pages

ISBN:9781450314862

DOI:10.1145/2389176

General Chairs:
Thomas A. Finholt
University of Michigan, USA
,
Hilda Tellioğlu
Vienna University of Technology, Austria
,
Program Chairs:
Kori Inkpen
Microsoft Research, USA
,
Tom Gross
University of Bamburg, Germany

Copyright © 2012 ACM.

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Published: 27 October 2012

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https://dl.acm.org/doi/10.1145/3591196.3596821
Rodrigues A(2023)Creativity Support Tool for Sustainability: An AI-first Approach to Accelerating the Idea Selection ProcessProceedings of the 15th Conference on Creativity and Cognition10.1145/3591196.3596811(22-27)Online publication date: 19-Jun-2023
https://dl.acm.org/doi/10.1145/3591196.3596811
Musick GZhang RMcNeese NFreeman GHridi A(2021)Leveling Up Teamwork in EsportsProceedings of the ACM on Human-Computer Interaction10.1145/34491235:CSCW1(1-30)Online publication date: 22-Apr-2021
https://dl.acm.org/doi/10.1145/3449123
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