Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/1841853.1841877acmconferencesArticle/Chapter ViewAbstractPublication PagesicicConference Proceedingsconference-collections
research-article

Cultural influences in collaborative information sharing and organization

Published: 19 August 2010 Publication History

Abstract

This paper provides an extended analysis of cultural influences on information sharing and organization first reported in [44, 47]. The basic premise of the research reported in this paper is that appropriation of socio-technical affordances and technological intersubjectivity vary along cultural dimensions. To empirically evaluate this premise, an experimental study was conducted with three independent groups of dyads from similar or different cultures (American-American, American-Chinese, and Chinese-Chinese) doing collaborative problem-solving in a knowledge-mapping environment. Participants interacted through an asynchronous computer interface providing multiple tools for interaction (diagrammatic workspace, embedded notes, threaded discussion). Results showed that American participants in the American-American intra-cultural computer supported collaboration condition were more likely to discuss strategies for information sharing and information organization than participants in the Chinese-Chinese intra-cultural condition. Implications for research and practice of computer supported intercultural collaboration are discussed.

References

[1]
Aydede, M. (2004). The Language of Thought Hypothesis. In E. N. Zalta (Ed.), The Stanford Encyclopedia of Philosophy (Winter 2005 ed., pp. http://plato.stanford.edu/entries/language-thought/).
[2]
Barrett, S., & Konsynski, B. (1982). Inter-organization information sharing systems. MIS Quarterly, 6(Special Issue: 1982 Research Program of the Society for Management Information Systems), 93--105.
[3]
Bentley, R., Horstmann, T., Sikkel, K., & Trevor, J. (1995). Supporting collaborative information sharing with the World Wide Web: The BSCW shared workspace system. Paper presented at the International WWW Conference.
[4]
Bhawuk, D. P. S., & Brislin, R. W. (1992). The measurement of intercultural sensitivity using the concepts of individualism and collectivism. International Journal of Intercultural Relations, 16(4), 413--436.
[5]
Choi, I., Nisbett, R., & Smith, E. (1997). Culture, category salience, and inductive reasoning. Cognition, 65(1), 15--32.
[6]
Constant, D., Kiesler, S., & Sproull, L. (1994). What's mine is ours, or is it? A study of attitudes about information sharing. Information Systems Research, 5(4), 400--421.
[7]
Dennis, A. (1996). Information exchange and use in group decision making: you can lead a group to information, but you can't make it think. MIS Quarterly, 20(4), 433--457.
[8]
Dwyer, N., & Suthers, D. (2006). Consistent practices in artifact-mediated collaboration. International Journal of Computer-Supported Collaborative Learning, 1(4), 481--511.
[9]
Ess, C., & Sudweeks, F. (2005). Culture and Computer-Mediated Communication: Toward New Understandings. Journal of Computer-Mediated Communication, 11(1), http://jcmc.indiana.edu/vol11/issue11/ess.html.
[10]
Fernandes, T. (1995). Global Interface Design: Academic Press.
[11]
Fischer, F., & Mandl, H. (2005). Knowledge convergence in computer-supported collaborative learning: The role of external representation tools. Journal of the Learning Sciences, 14(3), 405--441.
[12]
Gumperz, J. J., & Levinson, S. C. (1996). Rethinking Linguistic Relativity: Cambridge University Press.
[13]
Hall, E. (1976). Beyond Culture. New York: Anchor Press.
[14]
Hampden-Turner, C., & Trompenaars, F. (1998). Riding the Waves of Culture: Understanding Diversity in Global Business: New York: McGraw-Hill.
[15]
Harper, B., Slaughter, L., & Norman, K. (2006). Questionnaire administration via the WWW: A validation & reliability study for a user satisfaction questionnaire., www.lap.umd.edu/webnet/paper.html.
[16]
Hofstede, G. (1997). Cultures and Organizations: Software of the Mind, Intercultural Cooperation and its Importance for Survival: McGraw-Hill.
[17]
House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., & Gupta, V. (2004). Culture, Leadership and Organizations: The GLOBE study of 62 societies. Newbury Park, CA: Sage Publications.
[18]
Jarvenpaa, S., & Staples, D. (2000). The use of collaborative electronic media for information sharing: an exploratory study of determinants. Journal of strategic information systems, 9(2--3), 129--154.
[19]
Jordan, B., & Henderson, A. (1995). Interaction Analysis: Foundations and Practice. The Journal of the Learning Sciences, 4(1), 39--103.
[20]
Landauer, T. K., & Dumais, S. T. (1997). A solution to Plato's problem: The latent semantic analysis theory of acquisition, induction, and representation of knowledge. Psychological Review, 104(2), 211--240.
[21]
Landauer, T. K., Foltz, P. W., & Laham, D. (1998). An introduction to latent semantic analysis. Discourse Processes, 25(2--3), 259--284.
[22]
Li, J., Sikora, R., Shaw, M. J., & Tan, G. W. (2006). A strategic analysis of inter organizational information sharing. Decis. Support Syst., 42(1), 251--266.
[23]
Malone, T. W., Grant, K. R., Turbak, F. A., Brobst, S. A., & Cohen, M. D. (1987). Intelligent information-sharing systems. Communication of the ACM, 30(5), 390--402.
[24]
Marcus, A., & Gould, E. M. (2000). Cultural Dimensions and Global Web User-Interface Design. Interactions, 7(4), 32 - 46.
[25]
Martin, J. (1992). Cultures in organizations: Three perspectives: Oxford University Press, USA.
[26]
Miranda, S., & Saunders, C. (2003). The social construction of meaning: An alternative perspective on information sharing. Information Systems Research, 14(1), 87--106.
[27]
Morse, K. (2003). Does one size fit all? Exploring asynchronous learning in a multicultural environment. Journal of Asynchronous Learning Networks, 7(1), 37--55.
[28]
Nisbett, R., & Norenzayan, A. (2002). Culture and Cognition. In D. L. Medin (Ed.), Stevens' Handbook of Experimental Psychology (3rd ed., pp. 561--597).
[29]
Ott, J. S. (1989). The organizational culture perspective: Dorsey Press.
[30]
Schein, E. (2004). Organizational culture and leadership: Jossey-Bass.
[31]
Schwartz, S. H. (1992). Universals in the content and structure of values: theoretical advances and empirical tests in 20 countries. In M. P. Zanna (Ed.), Advances in Experimental Social Psychology (Vol. 25, pp. 1--65). San Diego, CA: Academic.
[32]
Schwartz, S. H., Melech, G., Lehmann, A., Burgess, S., Harris, M., & Owens, V. (2001). Extending the cross-cultural validity of the theory of basic human values with a different method of measurement. Journal of Cross-Cultural Psychology, 32(5), 519--542.
[33]
Setlock, L., & Fussell, S. (2010). What's it worth to you?: the costs and affordances of CMC tools to asian and american users. Paper presented at the Computer Supported Cooperative Work (CSCW 2010) Savannah, USA.
[34]
Setlock, L. D., Quinones, P. A., & Fussell, S. R. (2007). Does culture interact with media richness? The effects of audio vs. video conferencing on Chinese and American dyads. Paper presented at the 40th Annual Hawaii International Conference on System Sciences (HICSS'07).
[35]
Stasser, G., & Stewart, D. (1992). Discovery of hidden profiles by decision-making groups: solving a problem versus making a judgement. Journal of Personality and Social Psychology, 63(3), 426--434.
[36]
Suinn, R. M., Ahuna, C., & Khoo, G. (1992). The Suinn-Lew Asian Self-Identity Acculturation Scale: Concurrent and Factorial Validation. Educational & Psychological Measurement, 52(4), 1041--1046.
[37]
Suthers, D., Vatrapu, R., Medina, R., & Dwyer, N. (2007). Information Sharing and Interaction in Collaborative Convergence. Paper presented at the 15th International Conference on Computers in Education (ICCE2007), Hiroshima, Japan.
[38]
Suthers, D. D., Vatrapu, R., Medina, R., Joseph, S., & Dwyer, N. (2008). Beyond Threaded Discussion: Representational Guidance in Asynchronous Collaborative Learning Environments. Computers and Education, 50(4), 1103--1127.
[39]
Tannen, D. (1996). Gender and Discourse: Oxford University Press.
[40]
Toth, E. E., Suthers, D. D., & Lesgold, A. M. (2002). "Mapping to know": The effects of representational guidance and reflective assessment on scientific inquiry. Science Education, 86(2), 264--286.
[41]
Triandis, H. (2001). Individualism-Collectivism and Personality. Journal of Personality, 69(6), 907--924.
[42]
Triandis, H. C., Kashima, Y., Shimada, E., & Villareal, M. (1986). Acculturation Indices as a Means of Confirming Cultural Differences. International Journal of Psychology, 21, 43--70.
[43]
Vatrapu, R. (2007). Technological Intersubjectivity and Appropriation of Affordances in Computer Supported Collaboration. Unpublished Doctoral Dissertation, University of Hawaii at Manoa, Honolulu: Available at http://www.itu.dk/people/rkva/docs/Vatrapu-Dissertation.pdf.
[44]
Vatrapu, R. (2008). Cultural Considerations in Computer Supported Collaborative Learning. Research and Practice in Technology Enhanced Learning, 3(2), 159--201.
[45]
Vatrapu, R., & Pérez-Quiñones, M. (2006). Culture and Usability Evaluation: The Effects of Culture in Structured Interviews. Journal of Usability Studies, 1(4), 156--170.
[46]
Vatrapu, R., & Suthers, D. (2007). Culture and Computers: A Review of the Concept of Culture and Implications for Intercultural Collaborative Online Learning. In T. Ishida, S. R. Fussell & P. T. J. M. Vossen (Eds.), Intercultural Collaboration I : Lecture Notes in Computer Science (pp. 260--275): Springer-Verla.
[47]
Vatrapu, R., & Suthers, D. (2009). Is Representational Guidance Culturally Relative? In C. O'Malley, D. Suthers, P. Reimann & A. Dimitracopoulou (Eds.), Computer Supported Collaborative Learning Practices: CSCL2009 Conference Proceedings, June 8--13, 2009 (pp. 542--551). Rhodes, Greece: International Society of the Learning Sciences.
[48]
Whorf, B. L. (1964). The Relation of Habitual Thought and Behavior to Language. In J. B. Carroll (Ed.), Language,Thought and Reality: Selected Writings of Benjamin Lee Whorf: The MIT Press.

Cited By

View all
  • (2016)A cross-cultural study of the effect of a graph-oriented computer-assisted project-based learning environment on middle school students' science knowledge and argumentation skillsJournal of Computer Assisted Learning10.1111/jcal.1211832:1(51-76)Online publication date: 1-Feb-2016
  • (2013)Culture and TestingProceedings of the 2013 IEEE 8th International Conference on Global Software Engineering10.1109/ICGSE.2013.15(51-60)Online publication date: 26-Aug-2013
  • (2012)Computational representation of discourse practices across populations in task-based dialogueProceedings of the 4th international conference on Intercultural Collaboration10.1145/2160881.2160893(67-76)Online publication date: 21-Mar-2012
  • Show More Cited By

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Conferences
ICIC '10: Proceedings of the 3rd international conference on Intercultural collaboration
August 2010
300 pages
ISBN:9781450301084
DOI:10.1145/1841853
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 August 2010

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. appropriation of affordances
  2. comparative informatics
  3. computer supported intercultural collaboration (csic)
  4. culture
  5. information organization
  6. information sharing
  7. technological intersubjetcivity

Qualifiers

  • Research-article

Conference

ICIC '10
Sponsor:

Acceptance Rates

ICIC '10 Paper Acceptance Rate 47 of 77 submissions, 61%;
Overall Acceptance Rate 47 of 77 submissions, 61%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)8
  • Downloads (Last 6 weeks)1
Reflects downloads up to 23 Feb 2025

Other Metrics

Citations

Cited By

View all
  • (2016)A cross-cultural study of the effect of a graph-oriented computer-assisted project-based learning environment on middle school students' science knowledge and argumentation skillsJournal of Computer Assisted Learning10.1111/jcal.1211832:1(51-76)Online publication date: 1-Feb-2016
  • (2013)Culture and TestingProceedings of the 2013 IEEE 8th International Conference on Global Software Engineering10.1109/ICGSE.2013.15(51-60)Online publication date: 26-Aug-2013
  • (2012)Computational representation of discourse practices across populations in task-based dialogueProceedings of the 4th international conference on Intercultural Collaboration10.1145/2160881.2160893(67-76)Online publication date: 21-Mar-2012
  • (2011)Flowing valued information based on a need to shareProceedings of the 2011 IEEE Network Science Workshop10.1109/NSW.2011.6004634(123-127)Online publication date: 22-Jun-2011

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media