Intercultural encounters in off shoring: liaison roles of host country nationals in a danish MNC in Malaysia
Pages 19 - 28
Abstract
This paper broadens the conceptualization of MNC knowledge management to include the importance of active involvement in a liaison role by host country nationals (HCNs), particularly those working directly to with expatriates. Based on our field research and work experience in international settings as well as current research literature, we identify and consider several beneficial components of this liaison role in local knowledge management, including cultural interpreter, communication facilitator, information resource broker, talent developer, and change partner. In addition we try to look into some of these roles in a specific contextual situation, Malaysia.
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Index Terms
- Intercultural encounters in off shoring: liaison roles of host country nationals in a danish MNC in Malaysia
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Published In
August 2010
300 pages
ISBN:9781450301084
DOI:10.1145/1841853
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Published: 19 August 2010
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