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Customer service evaluation in the telephone service provisioning process

Authors:

Shinya Ozeki,

Noriyuki IkeuchiAuthors Info & Claims

WSC '92: Proceedings of the 24th conference on Winter simulation

Pages 1341 - 1348

https://doi.org/10.1145/167293.167938

Published: 01 December 1992 Publication History

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Cited By

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Kotidis Y(2019)Extending the data warehouse for service provisioning dataData & Knowledge Engineering10.1016/j.datak.2005.11.00359:3(700-724)Online publication date: 1-Jan-2019
https://dl.acm.org/doi/10.1016/j.datak.2005.11.003
Kotidis Y(2001)A Data Warehousing Architecture for Enabling Service Provisioning ProcessProceedings of the 27th International Conference on Very Large Data Bases10.5555/645927.672183(481-490)Online publication date: 11-Sep-2001
https://dl.acm.org/doi/10.5555/645927.672183
Imanaka HSatou HIkeuchi NSadowski DSeila A(1994)A simulation system for evaluating customer service operations in telephone companiesProceedings of the 26th conference on Winter simulation10.5555/193201.194934(1435-1438)Online publication date: 11-Dec-1994
https://dl.acm.org/doi/10.5555/193201.194934
Show More Cited By

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Customer service evaluation in the telephone service provisioning process

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Published In

WSC '92: Proceedings of the 24th conference on Winter simulation

December 1992

1410 pages

ISBN:0780307984

DOI:10.1145/167293

Chairman:
Robert C. Crain
Wolverine Software Corporation, Annandale, VA

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 December 1992

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WSC90

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SIGSIM
IEEE-CS
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WSC90: 1990 Winter Simulation Conference

December 13 - 16, 1992

Virginia, Arlington, USA

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Cited By

View all

Kotidis Y(2019)Extending the data warehouse for service provisioning dataData & Knowledge Engineering10.1016/j.datak.2005.11.00359:3(700-724)Online publication date: 1-Jan-2019
https://dl.acm.org/doi/10.1016/j.datak.2005.11.003
Kotidis Y(2001)A Data Warehousing Architecture for Enabling Service Provisioning ProcessProceedings of the 27th International Conference on Very Large Data Bases10.5555/645927.672183(481-490)Online publication date: 11-Sep-2001
https://dl.acm.org/doi/10.5555/645927.672183
Imanaka HSatou HIkeuchi NSadowski DSeila A(1994)A simulation system for evaluating customer service operations in telephone companiesProceedings of the 26th conference on Winter simulation10.5555/193201.194934(1435-1438)Online publication date: 11-Dec-1994
https://dl.acm.org/doi/10.5555/193201.194934
Immanaka HSatou HIkeuchio N(1994)A simulation system for evaluating customer service operations in telephone companiesProceedings of Winter Simulation Conference10.1109/WSC.1994.717545(1435-1438)Online publication date: 1994
https://doi.org/10.1109/WSC.1994.717545

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Cited By

Index Terms

Recommendations

Towards individual service provisioning

Integrating RESTful Service into BPEL Business Process on Service Generation System

Context-oriented and transaction-based service provisioning