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View all- Paterson D(2014)Work Domain Analysis for network management revisited: Infrastructure, teams and situation awareness2014 IEEE International Inter-Disciplinary Conference on Cognitive Methods in Situation Awareness and Decision Support (CogSIMA)10.1109/CogSIMA.2014.6816548(103-109)Online publication date: Mar-2014
- De Souza CPinhanez CCavalcante VGomes Ade Souza CSanchez J(2011)Knowledge and information and needs of system administrators in IT service factoriesProceedings of the 10th Brazilian Symposium on Human Factors in Computing Systems and the 5th Latin American Conference on Human-Computer Interaction10.5555/2254436.2254453(81-90)Online publication date: 25-Oct-2011
- de Souza CPinhanez CCavalcante VMoskowitz AHawkey KBeznosov KAnderson P(2011)Information needs of system administrators in information technology service factoriesProceedings of the 5th ACM Symposium on Computer Human Interaction for Management of Information Technology10.1145/2076444.2076447(1-10)Online publication date: 4-Dec-2011