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A language/action perspective on the design of cooperative work

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Terry WinogradAuthors Info & Claims

CSCW '86: Proceedings of the 1986 ACM conference on Computer-supported cooperative work

Pages 203 - 220

https://doi.org/10.1145/637069.637096

Published: 03 December 1986 Publication History

Abstract

In designing computer-based systems, we work within a perspective that shapes the design questions that will be asked and the kinds of solutions that are sought. This paper introduces a perspective based on language as action, and explores its consequences for practical system design. The language/action perspective is contrasted to a number of other currently prominent perspectives, and is illustrated with an extended example based on studies of nursing work in a hospital ward. We show how it leads to particular analyses of that work, which reveal potentials for creating new designs that can make the work (and the workers) more effective.

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Cited By

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A language/action perspective on the design of cooperative work
1. Human-centered computing
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2. Social and professional topics
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    1. Computing and business

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Published In

cover image ACM Conferences

CSCW '86: Proceedings of the 1986 ACM conference on Computer-supported cooperative work

December 1986

390 pages

ISBN:9781450373654

DOI:10.1145/637069

Conference Chair:
Herb Krasner
MCC Software Technology Program, Austin, Tx. and Harris Corporation
,
Program Chair:
Irene Greif
MIT, Cambridge, Ma.

Copyright © 1986 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction
SIGGROUP: ACM Special Interest Group on Supporting Group Work

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Association for Computing Machinery

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Published: 03 December 1986

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Cited By

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https://dl.acm.org/doi/10.1145/3678884.3689134
Xu SChen CLiu ZJin XYuan LYan YQu H(2024)Memory Reviver: Supporting Photo-Collection Reminiscence for People with Visual Impairment via a Proactive ChatbotProceedings of the 37th Annual ACM Symposium on User Interface Software and Technology10.1145/3654777.3676336(1-17)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3654777.3676336
Kou YMoradzadeh SGui X(2024)Trading as Gambling: Social Investing and Financial Risks on the r/WallStreetBets SubredditProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642768(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642768
Seo WYang CKim Y(2024)ChaCha: Leveraging Large Language Models to Prompt Children to Share Their Emotions about Personal EventsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642152(1-20)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642152
Lehtovaara JSeppänen OPeltokorpi A(2022)Improving construction management with decentralised production planning and control: exploring the production crew and manager perspectives through a multi-method approachConstruction Management and Economics10.1080/01446193.2022.203939940:4(254-277)Online publication date: 21-Feb-2022
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Smit Dvan den Hoven ELoke LShaer Ovan Dijk JKun A(2020)Augmenting Embodied Sensemaking using VR-Enabled New and Unusual perspectivesProceedings of the Fourteenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3374920.3374962(917-923)Online publication date: 9-Feb-2020
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Guerreiro S(2019)Informed Decision Making With Enterprise Dynamic Systems ControlAdvanced Methodologies and Technologies in Business Operations and Management10.4018/978-1-5225-7362-3.ch052(694-707)Online publication date: 2019
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Ribes D(2019)How I Learned What a Domain WasProceedings of the ACM on Human-Computer Interaction10.1145/33591403:CSCW(1-12)Online publication date: 7-Nov-2019
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Guerreiro S(2018)Informed Decision Making With Enterprise Dynamic Systems ControlEncyclopedia of Information Science and Technology, Fourth Edition10.4018/978-1-5225-2255-3.ch187(2154-2165)Online publication date: 2018
https://doi.org/10.4018/978-1-5225-2255-3.ch187
Tsinganos NSakellariou GFouliras PMavridis I(2018)Towards an Automated Recognition System for Chat-based Social Engineering Attacks in Enterprise EnvironmentsProceedings of the 13th International Conference on Availability, Reliability and Security10.1145/3230833.3233277(1-10)Online publication date: 27-Aug-2018
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